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DTE Energy's Expanded Energy Assistance Program for Michigan Families

As the chill of winter settles over Michigan, DTE Energy is taking significant steps to ensure that families can keep warm without the stress of overwhelming utility costs. The company has announced the expansion of its Low-Income Self-Sufficiency Plan (LSP), a vital initiative designed to support eligible customers in financial hardship. With fixed monthly payments and forgiveness of past due balances, this program acts as a lifeline for many families during the demanding winter months.

Key Features of the Low-Income Self-Sufficiency Plan

With winter's approach, many families in Michigan face tough decisions about whether to heat their homes or cover other essential expenses. DTE Energy understands these dilemmas and is offering assistance through a program that provides:

• - Affordable, Fixed Monthly Payments: Customers will pay a predictable amount based on their income and energy usage, allowing for better financial planning.
• - Forgiveness of Past-Due Balances: The LSP allows for the forgiveness of up to $3,000 in past-due energy bills, helping families regain control of their finances. Initial forgiveness starts with $600 at enrollment and continues with additional amounts in subsequent years.
• - Protection from Shut-offs: Customers enrolled in the program will benefit from protection against utility shut-offs during the entire duration of their enrollment.
• - No Late Fees: Participants will not incur any late fees while they are active in the program, which alleviates some financial pressure.
• - Regular Usage Reviews: The program includes energy usage assessments every six months to ensure payments are still appropriate, allowing for adjustments if a household's energy needs decrease.

The eligibility criteria for the program have also been broadened. Households earning up to 60% of the state median income—which equates to about $70,000 annually for a family of four—can now apply for assistance. This newly expanded eligibility allows more families to qualify for essential help.

Broader Energy Assistance Initiatives

In addition to the LSP, DTE Energy has various programs aimed at providing support to different groups, including the Senior Winter Protection plan and programs specifically for active military members. Customers in need of assistance can reach out to the company's dedicated helpline by dialing 2-1-1, where trained professionals will connect them with local energy assistance agencies who can guide them through the application process.

DTE Energy recognizes the challenges faced by families during the harsh Michigan winters and aims to foster a supportive environment where people can focus on their well-being without the burden of financial distress. Evette Hollins, vice president of Customer and Community Engagement at DTE Energy, stated, "Our Low-Income Self-Sufficiency Plan is more than just a program – it’s a lifeline. By offering predictable monthly bills and forgiveness of past-due balances, we can help families feel secure, supported, and cared for when it matters most."

As part of its commitment to community support, DTE Energy is not only focused on customer service but also on the sustainability of energy resources. The company is dedicated to advancing its carbon reduction initiatives to meet strict environmental targets while continuing to provide reliable energy services.

Conclusion

DTE Energy’s Low-Income Self-Sufficiency Plan, in tandem with its broader range of assistance programs, exemplifies the company's commitment to serving Michigan's families during winter's inevitable hardships. For further details on enrolling in the program and accessing available assistance, visit DTE Energy's official website or call their dedicated customer service.

This winter, DTE Energy stands ready to provide support and assurance to thousands of Michigan households, helping them keep warm and safe while navigating their financial challenges.