First Ipet Insurance Introduces New Pet Consultation Services and Insurance Plans in October 2026

Revolutionizing Pet Care: First Ipet Insurance's New Initiatives

As of October 1, 2026, First Ipet Insurance Co., headquartered in Koto, Tokyo, will unveil a groundbreaking consultation service, "Professional Consultation via Our Pets' Video". This new offering is designed to support pet owners in managing their furry friends’ health and behavior seamlessly and effectively. Coupled with a new insurance plan set to launch on October 2, 2026, the company aims to enhance pet care accessibility for its clients.

The Background to New Services and Plans

First Ipet Insurance has always been committed to fostering a society where pets and humans live in harmony. Their guiding Brand Message, established for 2024, is "A Lifetime of Love for Our Pets." By reducing the financial burden of veterinary expenses through comprehensive pet insurance options, First Ipet Insurance seeks to empower pet owners to make informed health decisions for their beloved companions. The introduction of the consultation service plays a vital role in fulfilling this mission, providing a convenient means for pet owners to seek advice about their pets' daily challenges.

The new "50% Plan" under the "Our Pets Light" insurance will also launch in response to varied customer needs and rising living costs associated with pet care. The changes come in light of evolving societal conditions affecting pets' environments and advancements in veterinary care.

Introducing the "Professional Consultation via Our Pets' Video"

Starting October 1, all policyholders will have access to the new consultation service, which allows for unlimited free consultations. Just tap the designated banner in the user’s account on the company’s website or mobile app, and access will be available with ease.

Key Features of the Service:

1. 24/7 Availability: Whether it’s a late-night emergency or a question about daily care, pet owners can reach out to experts anytime, anywhere using a smartphone or computer.
2. Diverse Expertise: From veterinarians addressing health concerns to dog trainers providing training tips, this service connects users with various experts tailored to their specific inquiries.
3. Video Consultations for Clarity: By allowing users to share video clips, pet owners can convey complex issues accurately. This approach leads to more precise guidance from experts.
4. Wide Range of Pets Covered: The service caters to dogs and cats, along with rabbits, ferrets, and guinea pigs. However, pets like hedgehogs, sugar gliders, and birds are not included in this consultation service.

>Please Note: This service provides consultation and advice based on provided information, but it does not substitute formal veterinary diagnosis or treatment. Clients should seek direct veterinary services when necessary.

Overview of the Insurance Plan Adjustments

From October 2, 2026, several modifications will be implemented regarding insurance contracts:

1. Launch of the 50% Plan for "Our Pets Light": Adding this option allows customers to choose from varying degrees of coverage.
2. Insurance Premium Adjustments: Certain pet insurance premiums for specific plans are set to rise, particularly for dogs aged 1 and older, while other plans and types of pets may remain unaffected.
3. Discount System Modifications: The existing multi-pet discount program transitions to a more straightforward multiple contracts discount system, enhancing financial clarity for customers.
4. Changes in Delivery of Services: Adjustments to existing provisions encompass revisions in how veterinary services will adapt to trends like telemedicine and clearer guidelines about contract terminations due to pet loss.

These changes reflect First Ipet Insurance’s dedication to improving customer experience and responding to market dynamics in the pet care sector.

Conclusion

As First Ipet Insurance gears up to launch these innovative consultation services and revised insurance options, it sets a new standard for pet care support in Japan. The company remains committed to ensuring that customers receive the help they need to provide the best care for their pets. From consultation to insurance, First Ipet aims to turn the love and care for pets into lasting commitments by fostering a supportive environment for all pet owners.

For more details, visit First Ipet Insurance.