Comviva's New President Aims to Transform Digital Solutions Landscape

Comviva Welcomes New Leadership: Manish Agrawal Appointed as President and COO

On July 24, 2025, Comviva, a leading name in digital transformation solutions, proudly announced the appointment of Manish Agrawal as its President and Chief Operating Officer. This pivotal leadership move is expected to significantly influence the company's trajectory as it embarks on its Comviva 2.0 journey, aimed at accelerating market growth and enhancing customer engagement through innovative technologies.

In this new role, Agrawal will oversee all product units, marking a notable shift in the company’s organizational structure that underscores its commitment to streamlining operations and enhancing innovation. His extensive experience across multiple industries, including telecommunications and financial services, positions him uniquely to steer Comviva into its next phase of growth.

Driving Transformation through Innovation

Manish Agrawal's mandate is clear: spearhead the transformation of Comviva's product portfolio. He plans to integrate cutting-edge technologies such as AI and other next-generation solutions, fostering synergy across different product lines. This transformation is not merely cosmetic; it aims to enhance Comviva's capabilities, focusing on delivering superior customer experiences and driving value creation.

Rajesh Chandiramani, the CEO of Comviva, expressed his enthusiasm for Agrawal's arrival, emphasizing that his deep industry knowledge and innovative mindset will be invaluable as the company strives to execute its strategic goals effectively. “Manish will revolutionize our operational efficiency and strengthen our commitment to our clients through agile execution and cross-functional alignment,” Chandiramani said.

A Veteran Leader Takes Charge

Agrawal comes to Comviva with an impressive track record of over 30 years in diverse leadership roles. His tenure at Tech Mahindra has been marked by transformative initiatives across business management, technology transformation, and consulting. Notably, he has played a crucial role in pivoting Tech Mahindra's telecommunications strategy while developing advanced AI and data solutions tailored for global clients.

In reflecting on his appointment, Agrawal shared, “I am thrilled to join Comviva at this transformative juncture. My ambition is to leverage our innovative platforms to enhance customer experiences globally. Together, we will unlock new business opportunities as we reinforce our commitment to a future defined by cutting-edge technologies.”

The Road Ahead for Comviva

With Agrawal on board, Comviva is poised to redefine what it means to deliver exceptional customer experiences in a rapidly evolving digital landscape. The company's focus on AI-first and SaaS-ready solutions aligns with industry trends that favor agility, scalability, and robust digital capabilities.

By integrating advanced technology and enhancing organizational coherence, Comviva aims to not only bolster its market presence but to also deepen its engagement with customers and stakeholders. As businesses navigate the complexities of a digital-first world, Comviva is set to play an integral role in shaping transformative solutions that deliver tangible results.

As we look towards the future, the tech industry will keenly watch Comviva's progress under Agrawal’s leadership, anticipating innovations that will redefine customer engagement and digital transformation in the years to come.