Roadrunner Given 2026 Best Work Place Award, Implements General Rate Increase

Roadrunner's Transformative Year in 2026

Roadrunner, a prominent name in North America's LTL (Less-than-Truckload) freight industry, recently made headlines by announcing a general rate increase (GRI) of 4.9%, set to take effect on January 26, 2026. This decision aligns with their commitment to improving service quality while addressing operational costs amid tight supply-side driver capacities. The company is also excited to carry forward its initiative named the 'Year of the Driver', underscoring its dedication to enhancing the experiences of its driver partners.

The Rate Adjustment and Its Implications

The implementation of a 4.9% rate increase affects specific lanes under the existing RDFS 501 and RDFS 1000 base rate structures, which were updated in 2025. Key stakeholders, including customers and partners, can expect this adjustment to maintain Roadrunner’s standard of high-quality transportation services. According to Thu Vu, the Director of Pricing, aligning rates with operational expenses is essential as the industry adapts to the current market realities.

In addition to the GRI, Roadrunner will also revise several accessorial charges in their Roadrunner 100 Rules Tariff. These adjustments are essential for ensuring that their offerings remain comprehensive and competitive in a challenging market.

Recognition as a Top Employer

In a remarkable achievement, Roadrunner has secured a spot on Built In's 2026 Best Large Places to Work list for Chicago, marking the second consecutive year of recognition. This accolade speaks volumes about the company’s work culture, which emphasizes fair compensation, employee benefits, flexibility in work arrangements, and a people-first approach. This award is particularly significant as organizations grow and evolve, especially in the tech space, leading professionals to seek employers who share their values.

Maria Christopoulos Katris, the Founder and CEO of Built In, noted that the recognition reflects Roadrunner’s investment in their workforce and outlines a narrative that resonates with tech-savvy job seekers. Tamara Clay, the SVP of Legal and Human Capital, also emphasized that their transformation towards becoming a tech-forward organization is a significant part of their strategy, showcasing their commitment to innovation alongside their commitment to their drivers.

Focus on Driver Partnerships

With 2026 named the 'Year of the Driver', Roadrunner is taking significant steps to enhance the working conditions and acknowledge the contributions of its driver partners. The company prides itself on a partnership model that enables owner-operators to succeed independently. This year, Roadrunner plans to introduce numerous initiatives aimed at honoring the almost 1,000 drivers who form the backbone of their network.

From driver summits and safety awards to personal outreach efforts, Roadrunner intends to cultivate a deep sense of community and appreciation for those who play a crucial role in the transportation ecosystem. Chief Transformation Officer Nathalie de Champlain stated, "When our drivers thrive, the entire network benefits, and our customers experience superior service."

Furthermore, every Roadrunner employee is encouraged to foster meaningful relationships with drivers, emphasizing the value placed on interpersonal connections within the organization. This initiative is anticipated to contribute towards building supportive networks that enhance overall performance.

Building for the Future

Roadrunner continues to expand its technology outreach, integrating AI and machine learning into their operations to ensure precise tracking and visibility of freight. The company prioritizes efficiency through its Smart Network™, which boasts great reliability and speed as it remains one of the leading options for shippers.

The organization has consistently garnered accolades, recently ranking second in the Quest for Quality Awards and earning numerous recognition from shippers for operational quality and innovation. It's clear that Roadrunner is not only recognized for its service but also for its tremendous strides towards ensuring an outstanding work environment.

As 2026 unfolds, Roadrunner remains committed to ensuring a vibrant, efficient, and innovative future. Its focus on driver partnerships, operational excellence, and employee satisfaction is poised to drive the company towards achieving its strategic goals while maintaining its position as a leader in the transportation industry.

For more information on Roadrunner and its services, visit Roadrunner Freight.