#Mexico #Mexico City #Banorte #Global Finance #Carlos Hank González

Banorte: Leading the Digital Banking Revolution in Latin America

In a commendable feat, Banorte, spearheaded by prominent leader Carlos Hank Gonzalez, has been celebrated as the Best Digital Bank in Mexico and Latin America. This recognition comes from Global Finance, a respected international publication that specializes in financial analysis and reporting. The awards are a testament to Banorte's dedication to providing innovative digital banking solutions tailored for both consumers and institutional clients.

Highlights of the Award

Banorte's digital banking services have received numerous accolades, reflecting the institution's strategic focus on delivering cutting-edge services that adapt seamlessly to customer needs. Notable recognitions include:

• - Best Mobile Banking Application in both Latin America and Mexico
• - Best in Transformation within Mexico for their modernization efforts
• - Best Digital Payments Strategy and Best Online Treasury and Cash Management Services, specifically for institutional banking in Mexico
• - Best User Experience (UX) of an online portal in the Mexican market

Carlos Hank Gonzalez, Chairman of the Board of Directors at Grupo Financiero Banorte, remarked on the importance of these awards, stating that they reflect the hard work of his team and their commitment to customer-centric operations. He emphasized, "The distinctions as Best Consumer Digital Banking and Best Institutional Digital Banking in Mexico signify our unwavering pursuit of excellence and innovation."

The Digital Banking Strategy

Banorte's success can be attributed to a keen understanding of market needs and priorities. The bank employs a hyper-personalization approach, integrating advanced technologies with a human-centric design philosophy. By fine-tuning their mobile and online platforms, they ensure a smooth and secure banking experience for customers. Through agile, personalized, and safe financial services, Banorte has effectively transformed traditional banking practices.

This digitalization strategy has proven essential in an evolving landscape where customer expectations continuously change. By staying at the forefront of technology, Banorte not only meets but exceeds client expectations, confirming their position as a leader in the financial sector.

About Global Finance

Global Finance magazine, established in 1987, evaluates banking institutions globally and is recognized for its rigorous analysis of international financial markets. The publication's annual awards have become a benchmark for excellence within the finance community, spotlighting institutions that show outstanding performance.

Banorte’s Broader Impact

Grupo Financiero Banorte offers a comprehensive range of financial services, from banking and insurance to asset management. The organization boasts a significant workforce of over 34,000 employees and a vast network encompassing 1,205 branches and 11,650 ATMs across Mexico. Furthermore, it operates the largest Afore (Retirement Savings Fund) in the country, showcasing its commitment to secure financial futures for individuals.

The recognition by Global Finance not only reinforces Banorte’s market position but also their dedication to innovation and customer satisfaction in the financial sector. As they continue to evolve, the foundation laid by Banorte reflects a promising future for digital banking in Latin America, with a focus on enhancing user experience and expanding their service offerings according to customer demands.

Banorte’s ongoing aim is to build stronger relations with its clientele through exceptional service and state-of-the-art technological solutions, all while sustaining a commitment to ethical standards and community contributions.

Through initiatives like Fundación Banorte, which supports social causes, the bank underscores its commitment to societal well-being — solidifying its place not just as a financial institution, but as a responsible community partner looking ahead to progress and innovation in banking.