#Japan #Tokyo #Japan Post #LIQUID eKYC #Parcel Locker

Liquid's Partnership with Japan Post for Enhanced Security

In a significant enhancement for Japan's postal services, Liquid Inc. has announced the integration of its online identity verification solution, LIQUID eKYC, into Japan Post's "Hako Post" delivery locker system. This collaboration aims to improve the process of receiving parcels for individuals unable to be home for deliveries, showcasing Liquid's ongoing commitment to secure and user-friendly verification systems.

The Role of LIQUID eKYC in Modern Postal Services

Starting in February 2025, Liquid's eKYC has been deployed in Japan Post's e-move service, providing not only ID verification but also Business Process Outsourcing (BPO) services that streamline customer identification. With the new implementation of LIQUID eKYC into the Hako Post service, users can now authenticate their identities for package pickups without the hassle of lengthy processes.

The Hako Post system is designed to store undelivered packages, including Yu-pack and Yu-mail, ensuring customers can pick them up at their convenience from various locations such as convenience stores, train stations, and supermarkets. This flexibility aligns perfectly with increasing demand for efficient postal services in Japan, especially in urban areas.

Improving Customer Experience

Prior to this enhancement, customers frequently reported difficulties regarding the ID verification process, particularly when using My Number Cards. However, after integrating LIQUID eKYC into the e-move service, inquiries about confusing procedures or difficulties in reading were notably reduced. The streamlined verification process has led to increased usage of the e-move features within the Japan Post app, emphasizing improved quality and user satisfaction.

Liquid's eKYC solution offers various benefits, including low dropout rates during the verification process, real-time error messaging, and advanced AI-driven image recognition technology. As a trusted partner with a proven track record in identity verification, Liquid has successfully completed over 60 million verifications, further solidifying their position as a leader in this sector.

BPO Services for Smooth Operations

The BPO service associated with LIQUID eKYC allows businesses to focus on their core operations while Liquid takes care of related identity verification processes. The collaboration with approximately ten partners means that Liquid can provide tailored BPO solutions depending on specific requirements, simplifying the verification tasks for businesses.

This includes a range of services such as call center operations, document verification, customer inquiry management, and much more, showcasing Liquid's comprehensive approach to identity verification.

The Future of Secure Verification in Japan

Liquid’s innovative technology not only meets local demand for secure identity verification but also sets a new standard for how organizations can collaborate in enhancing service deliveries. With their robust technology and Japan Post’s extensive service network, they plan to continue improving the eKYC experience, ensuring that identity verification is not just secure but also accessible and user-friendly.

Liquid is committed to creating an environment where individuals can manage their identities safely and effectively across various sectors, including finance, telecommunications, and real estate. As they pursue their mission to provide smooth, secure access to services worldwide, the partnership with Japan Post marks another step forward in achieving this vision.

To stay updated on these developments and for more information, you can visit the Liquid Inc. website. From the LIQUID eKYC to their other identity management solutions, the future looks bright for secure identity verification in Japan.