TempDev Enhances Healthcare Operations with New Workflow Optimization Tools

TempDev, a renowned consulting and solutions provider specializing in NextGen® Enterprise systems, is making strides in the healthcare industry with the launch of new templates focused on workflow optimization. The newly introduced Referral Management Templates and revamped Order Management Templates are designed to tackle significant operational challenges encountered by healthcare organizations in the realm of ambulatory care.

In today's fast-paced healthcare environment, managing open referrals and orders can be a cumbersome process. One of the major issues healthcare practices face is the lack of transparency regarding the status of referrals and orders. Once a referral or an order is initiated, figuring out the next steps, who is accountable, and ensuring the continuity of care can become complicated. Facing an increasing pressure on staffing levels and disjointed work queues, healthcare providers require solutions that keep their workflows efficient and their patient care coordinated.

TempDev's new templates aim to streamline this intricate process, offering healthcare practices a centralized solution to manage open tasks and enhance visibility throughout the clinic. Fragmented referral processes can lead to delayed follow-ups, mixed communications, and ultimately, missed revenue opportunities. Similarly, when teams lack a consolidated overview of open orders, it can hinder the timely completion of necessary care services.

Laura Miller, the CEO of TempDev, emphasizes the necessity for simplified workflows in healthcare practice: "Healthcare practices do not need more disconnected tasks. They need a clearer way to manage what is still open, what needs follow-up, and where work is getting stuck. These templates are designed to reduce bottlenecks, support cleaner handoffs between teams, and help staff keep patients moving to the next step of care."

Features of the New Templates

Referral Management Templates

The Referral Management Templates offer a comprehensive workspace that facilitates outbound referrals. This tool incorporates visual tracking features that monitor the progress from submission to completion. Users can sort and filter based on urgency and priority, access appointment histories, and initiate direct tasks to expedite follow-ups. This level of clarity aids in ensuring nothing slips through the cracks and that all parties involved remain informed.

Order Management Templates

On the other hand, the Order Management Templates afford a centralized space for managing open orders across various patients. This functionality enables teams to address multiple orders from a single interface, manage laboratories, diagnostics, referrals, procedures, and office services efficiently. Users can attach relevant documents and images, focusing on items that require immediate attention.

One multi-specialty practice experiencing a high volume of outstanding orders witnessed transformative results after incorporating these templates into their workflow. Collaborating with TempDev's consulting team, they achieved an 83% reduction in open orders and a seven-day enhancement in referral turnaround times, alongside a 12% rise in patient satisfaction ratings. As noted by the Chief Medical Officer of the organization, "The templates developed by the TempDev team allowed us to cut the number of our open orders in half in just a few short months."

Miller points out that such outcomes illustrate a broader trend within the healthcare sector: "When staff can clearly visualize open work and act from a single point, the results are faster follow-ups, better oversight into aging items, smoother coordination for both patients and care teams, and improved tracking of task completions. That is where effective workflow design can significantly impact care delivery."

TempDev’s commitment to enhancing healthcare efficiency through innovative solutions positions them as a leader in the industry. For more information regarding their offerings, individuals can visit www.tempdev.com or contact them at 1-888-TEMPDEV.

About TempDev

As a healthcare technology consulting firm, TempDev is committed to assisting organizations in maximizing the value of their NextGen® EHR, EPM, and revenue cycle systems. Their specialized knowledge in clinical workflows, practice management optimization, and revenue cycle performance allows them to partner with healthcare providers in refining operations, boosting financial outcomes, and improving user satisfaction. By offering tailored consulting services, innovative solutions, and a professional team, TempDev strives to deliver measurable results that foster efficiency and better patient care outcomes.