Boost.ai Partners with Sage to Rapidly Launch AI Customer Support Agent for Sage 50 Accounting

Boost.ai and Sage Team Up to Launch an AI Agent in Record Time

In an exciting partnership, Boost.ai, a frontrunner in conversational AI solutions, has successfully launched its AI agent for Sage, a well-respected leader in the realms of accounting and financial technology. Within just 50 days, the AI agent became available for Sage 50 Accounting users in Canada. This initiative aims to provide continuous, reliable support, especially during peak business seasons when timely responses can significantly affect operations.

The deployment of this innovative conversational AI allows Sage 50 Accounting users to have access to a highly efficient and automated customer support system. This new channel facilitates quick resolutions of accounting-related inquiries and helps in addressing technical issues, freeing entrepreneurs from the hassle of operational difficulties so they can concentrate on growing their businesses effectively.

Phil Goss, the VP of Digital Operations Enablement at Sage, emphasized their commitment to offering outstanding customer service. He stated that automation plays a pivotal role in upholding this standard. "Boost.ai's platform enables our customers to address both simple and complex queries promptly, allowing them to focus on what truly matters—growing their businesses," he shared.

The AI agent's implementation surpassed initial expectations, going live with almost double the number of topics originally planned to be included. Impressively, it exceeded its resolution rate targets within the first week of operations, highlighting its effectiveness in enhancing customer support mechanisms. The success of this initial rollout for Sage 50 Accounting in Canada has already sparked plans to broaden its reach into other markets, underscoring the transformation of Sage’s customer service on a global scale.

Nick Mitchell, Chief Revenue Officer of Boost.ai, remarked, "Automation through intelligent AI agents is crucial for businesses looking to revolutionize customer experiences at scale. Our agents are created not just for immediate needs but to adapt to future demands, ensuring they contribute to continuous growth." He expressed pride in equipping Sage with tools that would help maintain high service standards even while managing customer interactions efficiently.

Boost.ai's platform combines advanced technology with a user-friendly approach, thus delivering a scalable and secure solution that addresses the diverse needs of Sage's clientele. As demand for efficient customer service continues to rise, the introduction of this AI agent marks a significant step towards a more automated and efficient business landscape in accounting services.

For those interested in transforming enterprise customer experiences, Boost.ai encourages exploration of their offerings at boost.ai. Their commitment to providing sophisticated, user-centered solutions positions them as a prominent player in the evolving landscape of enterprise technology.

Dive into this remarkable initiative and witness how Boost.ai and Sage are leading the charge towards intelligent automation in customer support while enhancing user experience and operational effectiveness for businesses worldwide.