Spice Factory Unveils Comprehensive AI Policy to Ensure Ethical Use

Spice Factory's Commitment to Responsible AI Utilization

Spice Factory, a prominent IT services firm based in Minato, Tokyo, has taken a significant step by formulating a comprehensive AI policy emphasizing ethical and responsible use of artificial intelligence. Under the leadership of CEO Hiroyuki Takagi, the company recognizes the escalating role of AI in various operational and strategic areas, thereby necessitating a robust governance framework that encompasses ethical considerations, safety protocols, and transparency in AI applications.

The company's mission, "to improve the world one pixel at a time," underlines its commitment to aiding clients in navigating their digital transformation (DX). Rather than viewing AI purely as a means of enhancing efficiency, Spice Factory positions it as a partner that fosters creativity and innovation. This philosophy aligns with a broader societal need for responsible AI usage as technology continues to evolve rapidly.

The Need for Governance in AI Usage

In recent years, AI technology has transcended its initial role as a support tool for development tasks to impact decision-making processes, governance, and ethical discussions globally. As the adoption and sophistication of AI technology accelerates, organizations face mounting expectations to address associated risks and societal concerns.

In Japan, the enactment of the AI Promotion Law in June 2025 underscores a national commitment to advancing AI research, development, and application while ensuring safety and ethical standards are upheld. Similarly, the European Union's AI Act is set to take effect in August 2024, mandating companies to establish voluntary governance frameworks and build societal trust in AI technologies.

Spice Factory is acutely aware of these domestic and international trends and is dedicated to integrating social responsibility across its operations, aiming for dependable support in digital transformation and contributing to a sustainable society.

Key Components of Spice Factory's AI Policy

1. Social Responsibility and Ethical Principles

1.1 Fairness, Diversity, and Human Rights: Ensuring that AI does not perpetuate discrimination or bias.

1.2 Transparency and Accountability: Committing to how AI functions and its limitations by providing appropriate disclosures.

1.3 Compliance: Adhering to relevant laws, contracts, and protecting intellectual property rights.

2. Security and Operational Framework

2.1 Ensuring Information Security: Establishing rigorous management systems for confidential and personal information.

2.2 Continuous Improvement: Regularly revisiting policies and guidelines in line with technological advancements.

2.3 Awareness Among Employees: Ensuring all employees and external partners are well-informed of the policy's implications.

3. Organizational Commitment to AI Utilization

3.1 Collaboration with Stakeholders: Working with various partners to address societal challenges through collective efforts.

3.2 Enhancing AI Literacy: Providing educational resources and guidelines to all employees to improve understanding and competency in AI.

3.3 Creative Utilization of AI: Maximizing value creation through synergy between AI and human input.

Comments from CTO Seiji Hattori

Seiji Hattori, CTO of Spice Factory, expressed the company's view that AI should not be seen merely as a tool for efficiency but as a creative ally. He emphasized the belief in technology's potential while also acknowledging the associated risks and responsibilities. According to Hattori, this new policy serves as a foundational guide for all members involved in technology development, design, and operations to utilize AI responsibly.

Future Initiatives

Moving forward, Spice Factory has outlined several initiatives to further embed this policy, which includes:

- Promoting awareness among all employees and external partners.
- Strengthening educational initiatives for enhanced AI literacy.
- Regularly reviewing policies and guidelines in response to technology and societal changes.
- Continuously pursuing value creation for client companies and society at large.

With this policy framework, Spice Factory aims not only to contribute to sustainable societal development but also to fulfill its mission to be the "catalyst for innovation," aptly named "The Spice Of Innovation." The company is determined to tackle social challenges and foster the creation of new business paradigms and innovations.

Related News

Spice Factory's engagement extends beyond policy formulation, as it joins Generative AI Japan to offer new business demonstration services utilizing ChatGPT.

About Spice Factory

Founded in March 2016, Spice Factory operates as a catalyst for digital transformation within various sectors including healthcare, education, and manufacturing, employing an agile approach to foster rapid value creation. As a 360-degree digital integrator, the company addresses a range of challenges in the digital domain, supporting everything from business service planning to UX design. With a focus on user-centered design, Spice Factory collaborates closely with client businesses and government entities to enhance adaptability and responsiveness to change, further contributing to their mission of societal betterment through innovation.

For more information, please visit: