#Japan #Tokyo #POS Integration #Toreta #One Regi

Enhancing Restaurant Efficiency: Toreta and One Regi Partnership

In a significant move towards optimizing restaurant management, Toreta, a company specializing in reservation and customer management systems, has announced a new integration with One Regi, an all-in-one POS system dedicated to dining establishments. This collaboration aims to streamline operations for restaurants, allowing for real-time updates and synchronization between reservation data and POS information.

Background of the Integration

Toreta has long been a key player in the dining sector, providing the Toreta Reservation Ledger, which connects with various POS systems through its API integration feature known as "Toreta POS Connect." Previously, it has collaborated with 14 manufacturers, including popular systems such as Smart Register, Yubi Register, NEC Mobile POS, and more. The addition of One Regi enhances this portfolio, addressing some common challenges experienced by restaurateurs regarding reservation management.

One Regi, utilized by over 2,000 establishments, has successfully managed sales and operations. However, during peak times, issues such as double bookings and the cumbersome process of manually inputting walk-in customer information have become prevalent problems. The integration between Toreta and One Regi was driven by restaurateurs' demand for an efficient solution to these challenges to minimize operational mishaps and financial losses.

What This Integration Achieves

The collaborative effort between Toreta and One Regi introduces several noteworthy features:

1. Real-Time Reservation Updates

Reservation information such as time, name, and guest count will automatically display on the One Regi POS screen, ensuring that restaurant staff have the most current data available. This feature will go live starting August 1, 2026.

2. Automatic Walk-In Inclusion

When a walk-in customer is accounted for using One Regi, their data is automatically transferred to the Toreta system as a “walk-in,” eliminating manual entry and errors.

3. Automatic Updating of Customer Status

Customer statuses—whether they have visited, completed payment, canceled, or no-showed—will be updated automatically in the Toreta system based on interactions recorded at the One Regi POS.

4. Adaptability for Table Changes

In instances where customers change tables after seating, this information will be adjusted in the Toreta Reservation Ledger to reflect accurate guest seating arrangements.

5. Synchronization of Customer Interaction Timing

The timing of customer interactions at the POS will be relayed back in real-time to the Toreta system, streamlining operational efficiency while ensuring accurate occupancy management.

Perspectives from Company Leaders

Hiroaki Kataoka, CEO of Sky Dining, expressed excitement about the integration, stating, "Real-time connectivity between Toreta's reservation system and One Regi is a game-changer for restaurants. It addresses the critical issues of double bookings, allowing restaurants to optimize their reservation capacity without the risk of overbooking. This partnership will drive profits and enhance customer experiences."

Masahiro Kobayashi, COO of Toreta, reiterated the longstanding concern of operational efficiencies in the restaurant sector, noting how this integration not only addresses issues of double bookings and lost opportunities but also tailors solutions to real-world operational needs. He emphasized that the Toreta POS Connect feature expands its compatibility with more POS manufacturers while consistently enhancing capabilities to help establishments cater seamlessly to their customers.

About Toreta and One Regi

Toreta focuses on empowering the dining industry with digital transformation through its reservation system since its inception in July 2013. As of February 2026, it became a consolidated subsidiary of LINE-Yahoo, allowing it to leverage digital solutions while creating meaningful customer relationships.

One Regi, developed by Sky Dining, serves as an all-in-one POS designed specifically for restaurants. It integrates various functionalities, including BI for sales tracking and customer management, improving restaurant efficiency and profitability in over 2,000 locations across Japan.

Final Thoughts

The partnership between Toreta and One Regi is a stride towards harnessing technology to optimize dining operations. As restaurants increasingly rely on seamless integration to enhance customer experiences and operational efficacy, this collaboration stands out as a pioneering advancement in the dining industry’s digital landscape.