#None #IPitomy #Softphone #UnifiedCommunications

Clarion Unveils Advanced Desktop Softphone to Enhance Communication Efficiency

In an exciting development for businesses looking to optimize their communication strategies, Clarion Communications LLC has officially launched a new Desktop Softphone through its subsidiary, IPitomy Communications LLC. This innovative application allows users on both Windows and macOS to experience a comprehensive Unified Communications (UC) platform directly from their desktops and laptops.

Features of the New Softphone

The newly introduced Desktop Softphone offers a variety of features that empower users with the flexibility to communicate effectively from any location. Providing enterprise calling functionalities, the softphone includes HD voice, video capabilities, and integrated messaging and presence features—all within a single application. Users can effortlessly maintain their business number, access their call history, voicemail, and messaging on the go, ensuring they remain connected to their colleagues and clients no matter where they choose to work.

One of the key advantages of this desktop softphone is its seamless integration with both cloud and premise-based UC systems managed by IPitomy. This integration allows administrators to configure user settings, assign extensions, and manage class service policies all from a unified platform. Such streamlined functionality is particularly valuable for businesses experiencing rapid growth, as it facilitates quick deployments for new users.

Elevating Communication and Business Continuity

With the new softphone, clearing communication hurdles has never been easier. Employees can now place and receive calls using their business numbers anywhere, retaining the same extension and feature set across devices. Whether in the office or working remotely, users can ensure customer engagement remains uninterrupted, thus enhancing overall business continuity. As an example, a significant portion of clients already leveraging IPitomy’s softphone reported improved customer responsiveness facilitated by greater operational mobility.

Rapid Deployment and Lower Maintenance Costs

The installation process for the softphone has also been optimized to minimize disruptions in daily operations. Employing standard distribution tools, customers and partners can activate new users and locations in a matter of minutes. The onboarding experience is simplified through direct download links or clear provisioning instructions, reducing the need for physical hardware shipments.

An impressive case study highlights the successful implementation of the softphone within a prominent independently-owned insurance agency in the Midwest, now recognized as one of the top multi-location insurance offices according to annual production rankings. Following the rollout of the new desktop softphone, more than 75% of the agency’s workforce has shifted to remote work, enabling teams to focus on essential tasks such as policy reviews and property inspections efficiently.

Key Features Summary

To summarize, here are some of the standout features of Clarion's new Desktop Softphone:

• - Enterprise Calling Capabilities: Including hold, transfer, forwarding, and voicemail features
• - HD Quality Voice and Video: Ensuring clear communication during calls and video conferences
• - Built-in Messaging: Enabling real-time collaboration amongst teams
• - Secure Communications: All communications, whether voice, video, or messaging, are encrypted for enhanced security
• - Optimized Support for Headsets: Ideal for a professional working environment
• - Consistent User Interface: Providing a seamless experience across mobile and desktop devices.

24/7 Technical Support for Smooth Operations

Clarion doesn’t just stop at offering innovative technology; they also ensure their IPitomy customers receive round-the-clock technical support. Their dedicated team provides assistance for deployment, configuration guidance, troubleshooting, and additional services to aid in integration. Customers, dealers, and wholesale partners can also benefit from expanded support, particularly during rollout and migration planning.

As part of its growth strategy, Clarion is actively exploring acquisition opportunities to broaden its offerings and leverage scalable business avenues. With a solid history of over 30 acquisitions in the last two decades, Clarion is positioned to continue its impressive growth trajectory in a competitive UC/MSP landscape.

Conclusion

In conclusion, the launch of IPitomy's Desktop Softphone marks a significant step forward for Clarion Communications in enhancing business communication for small to medium-sized enterprises across North America. With a robust suite of features, rapid deployment capacity, and comprehensive customer support, the new softphone is set to redefine how businesses approach Unified Communications.