#Mexico #Mexico City #Banorte #Carlos Hank #Bank of the Year

Grupo Financiero Banorte: Leading the Way in Digital Banking

Grupo Financiero Banorte, under the leadership of Carlos Hank-González, has been awarded the esteemed title of 'Bank of the Year 2024' in Mexico by the international publication, The Banker. This recognition reflects the bank's remarkable financial performance and its commitment to innovation in the digital banking sphere.

In a rapidly evolving financial landscape, Banorte has demonstrated an unparalleled ability to adapt to new technologies. The bank's investment in digital solutions and modern financial services has positioned it at the forefront of customer-centric banking. Notably, the increase in transactions via its mobile app for programmed savings and fund investment services exemplifies this shift towards comprehensive digital offerings.

Carlos Hank-González, Chairman of Grupo Financiero Banorte, expressed his pride in receiving this award for the fifth time, highlighting the bank's 125 years of service in the Mexican market. He emphasized that this accolade celebrates Banorte's status as a cutting-edge financial institution, capable of maintaining a competitive edge while pursuing innovative strategies.

The bank was recognized for its integration of advanced technologies such as artificial intelligence, behavioral analytics, data science, and biometric authentication. These innovations facilitate smoother banking operations, enhance customer experiences, and foster the development of highly personalized financial products. Marcos Ramírez Miguel, the CEO, emphasized that in today’s digital era, Banorte's focus on exceptional customer service and adaptability sets them apart, allowing them to meet and exceed user expectations.

The Banker evaluated over 5,000 banks worldwide based on their financial strength, profitability, and their capacity to transform challenges into opportunities. The evaluation process of these banks considered not just their financial results but their ability to innovate continuously in a dynamic business environment. By securing this award, Banorte reinforces its reputation as a standard of excellence in the financial sector, having previously won this acknowledgment in 2022, 2020, 2018, and 2016.

As the largest financial institution in Mexico, Grupo Financiero Banorte provides a diverse range of services including banking, brokerage, fund management, and insurance. The bank operates with over 33,000 employees, across 1,177 branches, and has a substantial ATM network to serve its customers effectively. The institution also manages Afore XXI Banorte, the largest retirement savings fund in the country based on assets under management.

In conclusion, Banorte's recognition as the 'Bank of the Year 2024' not only marks a significant milestone but also demonstrates the bank's commitment to leading innovation in the financial services sector and responding to the changing needs of its customers. As it continues to streamline operations and elevate its service standards, it sets a formidable benchmark for financial institutions in Mexico and beyond. For more details on The Banker Award, visit The Banker’s official site.