#USA #Unanet #Dulles #Customer Satisfaction #ERP Solutions

Unanet's Remarkable Start to 2025

As 2025 commences, Unanet continues to dominate the project-based enterprise resource planning (ERP) and customer relationship management (CRM) sectors, significantly recognized for its unwavering commitment to customer satisfaction. According to G2's Spring 2025 Report, Unanet has secured the highest customer satisfaction ratings among all project-focused ERP providers, confirming its appeal to organizations eager to innovate and optimize their operations.

In addition to leading in customer satisfaction, Unanet topped the usability charts in G2's Project-Based ERP Usability Index for mid-market companies. This achievement highlights the platform's intuitive design, allowing users to navigate complex business frameworks with ease, which is crucial in today’s volatile market.

Craig Halliday, the CEO of Unanet, emphasizes the company's relentless drive toward customer success, stating, "Unanet is undoubtedly the leader in customer satisfaction within the sector. Our first-quarter results substantiate this claim. Our dedicated focus on enabling our customers' success keeps us in a constant state of innovation and enhancement in all business aspects. With the unpredictability in market conditions, Unanet stands as a robust backbone for customers, allowing them to forecast, devise strategies, secure new business opportunities, and execute their plans with utmost efficiency."

Continually building on its strong foundation, Unanet made headlines for enhancing its growth suite through the acquisition of Contraqer, a software provider specializing in market intelligence and procurement solutions tailored for government contractors. This integration helps clients identify lucrative opportunities, connect with established contractors seeking partnerships, and access solicitations that may not be publicly available.

These updates empower government contracting firms to efficiently manage and secure business deals across an integrated platform, cementing Unanet as the most comprehensive growth suite available for Government Contracting (GovCon) and architecture, engineering, and construction (AEC) customers. With tools extending management capabilities from initial pursuit to final win, Unanet simplifies the business development process within a singular, user-friendly system.

In addition to these robust tools, Unanet previously unveiled Unanet ProposalAI, an advanced, AI-driven technology aimed at streamlining Requests for Proposal (RFP) processes and expediting proposal development cycles with precision. This innovation reflects the company’s dedication to leveraging technology for enhanced functionalities.

Unanet's exemplary performance hasn’t gone unnoticed within the industry. The company garnered several prestigious accolades this quarter, such as the 2024/25 Cloud Award for product excellence awarded to Unanet GovCon CRM. Recognition continues as Unanet claims a spot on Built In's 2025 Best Companies to Work For and CEO Craig Halliday being named within the 2025 Wash100, celebrating his influential leadership within the GovCon domain.

The first quarter of 2025 also brought in various new clients from diverse fields, including non-profits, drone technologies, information technology, and electrical construction. This spread illustrates the growing demand for Unanet's cutting-edge solutions.

Halliday states, "For many of our clients, 2025 signifies a critical year, prompting us to reinforce our commitment to customer satisfaction. Our relations with customers are strong, and we pledge to consistently deliver innovation and technology, ensuring they are well-prepared for success."

About Unanet

Unanet stands as a leading provider in the domain of project-based ERP and CRM solutions, specifically crafted for sectors including government contracting, architecture, engineering, and general professional services. Housing over 4,000 project-oriented organizations, Unanet transforms data into actionable insights which enhance decision-making processes, facilitate regulatory compliance, and stimulate swift business growth, all supported by an invested, people-centric team. For more comprehensive insights into Unanet's offerings, please visit www.unanet.com.