Ontinue Stands Out as a Strong Performer in 2026 Gartner Voice of the Customer Report
Ontinue's Strong Performance in 2026 Gartner Report
In a significant achievement, Ontinue, a frontrunner in AI-powered Managed Extended Detection and Response (MXDR), has been recognized once again as a "Strong Performer" in the 2026 Gartner Peer Insights™ Voice of the Customer report for Managed Detection and Response (MDR). This recognition stems entirely from verified feedback sourced from Ontinue’s customers, reinforcing its commitment to delivering effective security solutions and exceptional experiences.
Roberto Veiga, Ontinue's Chief Customer Officer, emphasized the importance of obtaining tangible security outcomes that go beyond mere alerts. He stated, "Security leaders don’t just need alerts; they need outcomes that reduce risk and support the business." This feedback underscores the value Ontinue brings to its client organizations, supporting them in their quest for enhanced cybersecurity measures and resilience against threats.
Ontinue has received an impressive rating of 4.7 out of 5 stars, coupled with a 92% willingness to recommend score from a pool of 38 verified reviews as of January 2026. Customers have applauded Ontinue’s depth of cybersecurity expertise, its cooperative approach, and its ability to help organizations maximize their investments in Microsoft security.
In customer testimonials, industry professionals have praised the seamless adoption of Ontinue’s ION MXDR services, highlighting the company's preparedness and in-depth expertise. A banking sector IT security manager stated, "The overall experience has been smooth, and they have delivered us ease of mind to ensure no cyber threats go undiscovered in our environment." Similarly, a director in the services industry noted that while the service utilizes Microsoft capabilities, Ontinue has built features that extend beyond Microsoft's offerings. This highlights Ontinue’s innovation in automating responses to security signals while ensuring human intervention is reserved for high-priority events.
Ontinue’s ION MXDR service stands out for integrating advanced automation and AI-driven investigations, enabling swift threat detection and response across various environments, including identity, endpoints, and cloud platforms. By consistently correlating data signals and examining alerts within a customer's Microsoft ecosystem, Ontinue aids organizations in dramatically lowering security noise and expediting incident responses. This allows Chief Information Security Officers (CISOs) and their teams to redirect focus from routine operational tasks to more strategic initiatives.
In recognizing Ontinue’s status as a Strong Performer, Gartner Peer Insights validates the company's efforts in promoting operational effectiveness and enhancing customers’ trust in their cybersecurity operations. Customers reaffirmed their appreciation for Ontinue's dedication to providing expert services, which not only improve security but also allow organizations to consolidate their security stacks effectively.
As the demand for robust, innovative security solutions continues to grow, Ontinue aims to set the standard by redefining managed security operations. Their Nonstop SecOps model reflects a commitment to continuous protection, trust, and innovation, positioning Ontinue as a pivotal partner in security for modern organizations navigating an increasingly digital landscape.
Empowering Security with Trust and Technology
Ontinue specializes in AI-driven security for Microsoft environments. By managing daily security operations, organizations can harness Ontinue's expertise to enhance their cyber posture and maximize investments in Microsoft controls. The company's dedication to operational transparency ensures security analysts have full access to critical data while strengthening collaboration with clients around security measures.
With customer satisfaction as a guiding principle, Ontinue actively encourages feedback to further innovate and refine its offerings. As organizations continue to face advanced cyber threats, the recognition from Gartner exemplifies Ontinue's ongoing journey toward evolving and enhancing security solutions to meet the complexity of modern cybersecurity challenges.
In conclusion, Ontinue's recognition as a Strong Performer by Gartner serves as a testament to the impactful security operations they provide. With their unique approach and commitment to customer success, Ontinue proves to be a trusted ally for organizations looking to enhance their security frameworks and navigate the complexities of today's digital threats.