#USA #Westport #Maplewood Senior Living #Inspīr Carnegie Hill #Reputation Awards

Maplewood Senior Living Celebrates Recognition by Reputation.com

In a remarkable achievement, Maplewood Senior Living, a leader in upscale senior living, is celebrating its receipt of prestigious awards from Reputation.com. All fifteen of its communities across the East Coast and Midwest, along with the flagship location, Inspīr Carnegie Hill, situated in Manhattan's Upper East Side, have demonstrated excellence in the quality of care provided to their residents. This year, the Reputation Awards have affirmed their commitment to exceptional resident-centered service, elevating their status in the senior living industry.

Award Highlights

The accolades reflect the communities' dedication, as evidenced by outstanding satisfaction scores that exceed 800 and even reach the 900 mark for some locations. Morgan Iorio, the Corporate Director of Business and Reputation at Maplewood Senior Living, expressed pride in the recognition, stating that it encapsulates their mission to prioritize the voices of residents and their families.

"Our focus on personalizing experiences while fostering meaningful connections has resulted in exceptional interactions with both residents and families, guiding our innovative wellness programs," said Iorio. The awarded scores are not merely data points but represent countless transformative experiences shared by the people Maplewood serves.

Five of the locations achieved scores exceeding 900 in 2025:

• - Maplewood at Danbury, CT
• - Maplewood at Chardon, OH
• - Maplewood at Weston, MA
• - Maplewood at Cuyahoga Falls, OH
• - Maplewood at Twinsburg, OH

Additionally, Inspīr Carnegie Hill and Maplewood at Orange, CT, recognized for the second consecutive year, achieved scores above 800. The list of communities receiving notable accolades has expanded this year, with nine more qualifying for the 800+ recognition for the first time. This includes

• - Connecticut locations: Maplewood at Stony Hill (Bethel), Maplewood at Darien, Maplewood at Strawberry Hill (East Norwalk), Maplewood at Newtown, and Maplewood at Southport.
• - Massachusetts locations: Maplewood at Brewster, Maplewood at Mayflower Place, and Maplewood at Mill Hill (West Yarmouth).
• - New Jersey: Maplewood at Princeton.

The Significance of the Awards

Since their inception in 2021, these awards signify a company’s commitment to delivering superior customer experiences. The evaluation of Reputation.com includes a careful analysis of various metrics, such as review sentiment, engagement rates, and online feedback management. Scoring above 800 speaks to an organization's resolve and capability in establishing trust with customers and providing exceptional service.

These recognitions place Maplewood Senior Living at the forefront of the senior housing industry, reinforcing its reputation as a desirable choice for seniors seeking quality care. The company operates a total of 16 vibrant senior living communities across Connecticut, Massachusetts, New Jersey, New York, and Ohio, adapting to the diverse needs of its residents and delivering various services and amenities to enhance their living experiences.

Inspīr: A New Standard in Luxury Senior Living

The Inspīr brand, launched as part of Maplewood's growing portfolio, represents a new era of luxury senior living. Designed to cater to discerning older adults in urban environments, Inspīr Carnegie Hill encapsulates a blend of upscale accommodations, cutting-edge technology, and holistic wellness initiatives. With another Inspīr location recently opened in Washington D.C.'s Dupont Circle neighborhood, the brand aims to redefine the senior living landscape, contributing to the evolving needs of its residents.

As the demand for high-quality senior living continues to rise, Maplewood Senior Living and Inspīr stand out as pioneers in delivering unmatched care and lifestyle options for seniors in thriving metropolitan areas. The recent awards from Reputation.com serve not just as accolades, but as a reflection of the heart behind their operations: a deep commitment to resident satisfaction and well-being.