Chubb Appoints John Latter to Lead Global Claims Operations for Overseas General Insurance
In a significant move within the insurance sector, Chubb has appointed John Latter as the Head of Claims for Chubb Overseas General (COG), effective immediately. This appointment comes as part of a broader strategy to enhance the company's claims organization across various international markets including Europe, the Middle East, Asia Pacific, Latin America, and the Far East. Latter brings with him a wealth of experience, having dedicated over four decades to the insurance industry, including strategic claims direction at Chubb and senior roles at Zurich Insurance.
Under Latter's leadership, the claims organization at COG will consist of over 3,000 professionals, all aimed at delivering exceptional service and maintaining a culture of performance within the team. Paul McNamee, Executive Vice President of Chubb Group and President of Overseas General Insurance, expressed confidence in Latter's abilities. He stated that Latter not only embodies the service culture that Chubb prides itself on but also demonstrates the technical expertise required to lead the claims organization into the future.
Prior to taking the helm at COG, Latter served as Senior Vice President and Claims Director for Europe, Eurasia, and Africa, guiding the claims strategy for various sectors including property, casualty, marine, and aviation. His experience spans a wide array of international responsibilities, positioning him well to understand the evolving needs of Chubb's global clientele.
Chubb, recognized as a world leader in insurance, operates in 54 countries and offers a diverse range of insurance products including commercial and personal property, casualty insurance, life insurance, and reinsurance. The company's robust distribution capabilities and exceptional financial strength set it apart in the highly competitive insurance market.
As Latter steps into this new role, his aim will be to uphold Chubb’s reputation for claims excellence while further adapting the organization to the changing needs of clients across the globe. With an established career in insurance and a focus on innovation and service, Latter is expected to bring fresh insights and strategies to enhance how Chubb manages claims internationally.
Chubb has already established itself as a major player in the insurance landscape and looks to solidify this further under Latter’s leadership by ensuring that COG Claims not only meets but exceeds client expectations in an ever-evolving market. The company's commitment to high-performance standards and effective service delivery will be key as it continues to build lasting relationships with clients around the world.
In conclusion, John Latter's appointment marks an exciting new chapter for Chubb Overseas General as it seeks to further expand its claims capability and service excellence. With his extensive experience and dedication to client service, the future looks promising for Chubb's international operations. Clients can expect a leadership approach that prioritizes innovation while maintaining the foundational values that have made Chubb a trusted name in the industry.