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Redwood Software Transforms Automation Observability

Overview of Redwood Insights Premium

Redwood Software has unveiled a remarkable enhancement to its automation platform, introducing Redwood Insights Premium. This pioneering tool aims to revolutionize the way organizations observe and leverage automation intelligence across their IT and business environments. By providing advanced observability features, Redwood Insights Premium is designed to elevate operational efficiency and reduce the total cost of ownership.

New Integrations for Enhanced Visibility

The latest update includes new integrations with leading observability platforms such as SAP Cloud ALM, Dynatrace, Splunk, and New Relic. These integrations provide comprehensive visibility tailored to different roles, addressing the challenges organizations face in complex corporate environments. According to Redwood’s recent study, Enterprise Automation Index 2026, a staggering 61% of companies report under-utilization of their automation tools, highlighting an urgent need for enhanced observability and actionable automation insights.

A Unified Ecosystem for Observability

Redwood Insights provides a layered observability approach that allows businesses to streamline automation processes effectively. The platform's capabilities include:

• - Customizable dashboards that empower teams to identify bottlenecks, monitor performance metrics, and ensure compliance requirements are met.
• - Integration with SAP Cloud ALM, allowing seamless synchronization of RunMyJobs execution data with SAP, delivering centralized operational transparency without the need to change existing tools.
• - Ecosystem integrations enable complete telemetry correlation, accelerating root cause analysis and reducing mean time to resolution, which is critical for efficient operations.

Together, these functionalities transcend the limitations of traditional observability, offering high-fidelity insights that help stakeholders make quicker decisions, mitigate operational risks, and generate measurable business value.

A Statement from Redwood’s Product Leadership

Charles Crouchman, Redwood’s Product Lead, emphasized, "Automation cannot scale if knowledge is contained within technical silos. Our observability strategy aims to extract insights from these barriers and democratize access to data for every contributor to company outcomes. This integrated intelligence is essential for resilient, autonomous operations."

Delivering Meaningful Business Outcomes

Organizations that engage with the Redwood observability ecosystem can significantly benefit:

• - Reduction in mean resolution times by correlating automation telemetry with application performance and infrastructure metrics, effectively lowering operational costs.
• - Elimination of manual reporting burdens through self-service dashboards that facilitate swifter decision-making and transformative efforts.
• - Enhanced predictability of business-critical processes by managing SLA risks in real-time, optimizing operational performance.
• - Demonstrable ROI on automation initiatives, supported by immutable execution data that backs audit processes.

Expanding Capabilities with Redwood Insights Premium

Redwood Insights Premium further extends the analytical capabilities of RunMyJobs by introducing a code-free custom dashboard builder. This tool provides 15 months of historical data retention, enabling long-term trend analysis, executive reporting, and assessments of automation ROI. With it, IT departments can securely craft and distribute dashboards tailored for other teams and stakeholders, creating in-depth views for specialists and targeted overviews for business and executive management teams.

New Integration with SAP Cloud ALM

The principle of role-specific visibility is a crucial aspect of the inclusion of SAP Cloud ALM for observing automated tasks and workflows that are integral to critical business processes across both SAP and non-SAP systems.

Availability

These advancements are readily available for SaaS clients of RunMyJobs. To explore more or to request a demonstration, visit Redwood Software.

About Redwood Software

Renowned as a leading orchestration platform, Redwood Software transforms business operations with the lowest total cost of ownership. The platform empowers organizations to intelligently automate and orchestrate critical IT and business processes across complex ERP systems, hybrid clouds, data, and emerging AI agents. With a strong presence within Fortune 50 companies and over 30 years of experience, Redwood accelerates the shift to autonomous enterprises, helping clients focus on innovation, growth, and future readiness.