#Japan #Tokyo #Leopalace21 #Amazon Key #homehub inHome

Introduction

In a move to enhance tenant convenience and improve logistics efficiency, Leopalace21, a prominent rental property company in Japan, has launched the integration of Amazon Key and homehub inHome Service in their autolock gated rental properties. This innovation will allow residents to receive packages even when they're not at home, thereby reducing the need for redelivery.

Background

The logistics industry has recently been undergoing a transformation driven by the need to improve the work environment for delivery drivers. This shift, commonly referred to as the "workstyle reform," has highlighted challenges such as driver shortages and the rising number of redelivery attempts, famously known as the "logistics issue of 2024" in Japan. For Leopalace21, the situation has been problematic as delivery drivers often lack access to buildings while tenants are away, leading to numerous cases where packages could not be delivered. This scenario has emphasized the urgency of addressing both societal and on-the-ground issues regarding package delivery.

Introduction of New Services

To counter these challenges, Leopalace21 has decided to implement Amazon Key and homehub inHome Service. This integration involves connecting the smart lock technology known as "bitlock GATE" with Amazon Key devices to the automatic doors of apartment entrances. With this setup, certified delivery personnel can use their smartphones to temporarily unlock the autolock system, allowing them to deliver packages to designated areas even when tenants are absent. Notably, Amazon Key is exclusively available to drivers authorized by Amazon, while the smart locks can also be utilized by service providers such as housekeeping staff through homehub inHome Service.

Benefits of Implementation

Efficiency in Logistics

Through the use of a specialized application that allows temporary unlocking of autolock gates, tenants can now have packages delivered even when they’re not home. This not only reduces the count of redelivery but also alleviates the workload of delivery drivers, ultimately leading to a more efficient logistics operation.

Alleviating Delivery Stress for Residents

By allowing tenants to receive their packages without being tied to specific delivery windows, the introduction of these services significantly reduces the hassle of arranging for redelivery. This means less stress for residents, enhancing overall convenience in their daily lives.

About Amazon Key

Amazon Key is a delivery service provided by Amazon that enables delivery personnel to access residences to drop off packages. Authorized drivers can use a dedicated app that has been verified to temporarily unlock the building's autolock system, allowing for deliveries to be made right to the doorstep.

About homehub inHome Service

This service leverages smart lock technology by bitkey, and it facilitates the issuance of temporary digital keys with resident permission. This allows partnered service providers to access the building for tasks such as "doorstep delivery" or "in-home services" like cleaning.

Company Information

Leopalace21 was established on August 17, 1973, and is headquartered in Nakano, Tokyo. With a commitment to enhancing tenant living experiences, the company has been a pioneer in adapting to market needs through innovative solutions such as the recently introduced Amazon Key and homehub inHome Service.

For further information, visit Leopalace21's website.