Introduction
As technology continues to immerse us in a digital lifestyle, the need for reliable smartphone repair services becomes ever more essential. On February 1, 2026, iCracked Japan is set to expand its reach with the opening of the new iCracked Store Shibusawa in Hadano, Kanagawa Prefecture. Founded in 2010 in Silicon Valley, iCracked has made immense strides in the smartphone repair industry, establishing over 100 iCracked Store locations across Japan and becoming a trusted partner for fixing devices with utmost care and expertise.
What Makes iCracked Stand Out?
One of the distinguishing features of iCracked Store is its commitment to quality and customer satisfaction. Whether you have an iPhone or an Android device, the store provides a comprehensive range of services. All repairs adhere strictly to manufacturer guidelines and utilize genuine parts, ensuring high-quality results. As the only domestic provider that can offer manufacturer-standard Android repairs, customers can truly trust in the services they receive.
Customer Assurance
For many customers, the idea of handing over their smartphones—which undoubtedly contain precious photos, social media accounts, and sensitive credit card details—can be a daunting experience. iCracked understands these concerns and prioritizes transparency and customer involvement. At the iCracked Store, repairs are conducted at a service counter directly in front of the customer, and the device's functionality is tested together, ensuring no passcodes are requested. This level of service is designed to provide peace of mind to everyone who walks through the door.
Water Resistance Testing
iCracked set itself apart further by implementing unique facilities such as waterproof testing machines at all its stores, including the new Shibusawa location. Many customers worry about their devices losing waterproof capabilities following a repair. However, at iCracked Store, both pre-repair and post-repair water resistance tests are conducted to confirm that no decline in performance has occurred. Should any issues arise with water resistance, the company promises to provide compensation through discounted repair services.
Services Offered
- - Google Pixel repairs (all models sold in Japan)
- - SHARP AQUOS repairs (selected models)
- - Motorola repairs (selected models)
- - Xiaomi Smartphone repairs (SoftBank models)
- - FCNT smartphone repairs (SoftBank models)
- - iPhone repairs
- - iTech Support for setup and data transfer
- - Sales and application of screen protectors
- - Glass coating services
- - Waterproof testing services, including quick checks that take just one minute
- - High-profile film cutting services utilizing DEVIA film cutting machines
Location and Accessibility
The new iCracked Store Shibusawa is conveniently located just a seven-minute walk from the north exit of Shibusawa Station on the Odakyu Odawara Line, making it accessible for residents and visitors.
Store Details
- - Address: 259-1331, 94-1 Horinishi, Hadano, Kanagawa Prefecture, 1F
- - Phone: 0463-89-6388
- - Business Hours: 11:00 AM - 8:00 PM (Last acceptance 7:00 PM)
- - Closed: Open all year round
- - iCracked Store Shibusawa
Company Information
iCracked Japan Co., Ltd. is based in Shibuya, Tokyo, with CEO Tomohiko Fukushima at its helm since its establishment in July 2016. For more information about iCracked Store, you can visit
their website. Should you have any inquiries, feel free to reach out through their
contact page.