Alogent's Unify Platform Revolutionizes Deposit Operations for Altra Federal Credit Union

In a significant move towards modernization, Altra Federal Credit Union has recently announced the implementation of Alogent's Unify platform to enhance its deposit operations. The announcement marks a pivotal step for Altra, a long-time partner of Alogent, underscoring its dedication to operational efficiency and innovation in the financial sector.

The Unify platform is designed to streamline both Day 1 and Day 2 workflows, integrating various deposit processing methods into a single, cohesive system. This approach is anticipated to significantly bolster the speed and accuracy of operations, making it easier for financial institutions to provide superior service to their customers. Jennifer Cyert, Vice President of Deposit and Payment Strategies at Altra, highlighted that the transition to Unify will not only simplify their operational structure but also reduce reliance on manual processes. This can be a game-changer for Altra as it positions itself to deliver quicker and more responsive services to its membership base.

At its core, the Unify platform centralizes all item processing activities, including mobile deposits and self-service transactions at ATMs and Interactive Teller Machines (ITMs). By integrating these functions, the credit union aims to lower overhead costs and enhance overall member experience across both digital and in-branch channels. The strategic focus on automating labor-intensive processes will enable Altra’s payments team to pivot towards advancing their Faster Payments Roadmap.

Alogent's expertise in the field of banking and financial technology sets it apart. With proven capabilities in end-to-end check payment processing and omni-channel digital banking platforms, Alogent caters to various financial institutions, including credit unions and larger national banks. Their approach seamlessly ties the entire transaction ecosystem together—from data capturing and digitalization to automating workflows, optimizing the flow of information within the organization.

Notably, the integration of advanced machine learning and predictive analytics within Alogent's solutions allows financial institutions to make data-driven decisions, fostering deeper member engagement through personalized services. As Altra embarks on this journey, the cooperative financial institution aims to bolster its service offerings and adapt to the rapidly changing financial landscape.

Established in 1931, Altra Federal Credit Union stands as a member-owned institution with a proud legacy of serving its members across 17 locations in six states. With over 157,000 members and assets exceeding $3 billion, Altra has remained committed to enhancing member loyalty through a wide range of financial products and expertise. As they advance into the next chapter with Alogent's Unify platform, the focus will remain on delivering exceptional services that support both current needs and future growth aspirations.

Through innovation and strategic partnerships, Altra is poised to navigate the complexities of modern banking while maintaining its dedication to member service excellence. This collaboration with Alogent not only signifies a move toward enhanced operational capabilities but also reflects the broader trend of financial institutions leveraging technology to meet evolving consumer expectations. As Altra prepares to roll out these changes, the industry will be watching closely to see how technology can reshape member experiences and operational successes in credit unions nationwide.

Topics Financial Services & Investing)

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