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International Bridge and Asendia USA Join Forces for Enhanced Delivery Solutions

In a move to address the logistics challenges faced by many brands shipping to non-continental U.S. destinations, International Bridge (IB) and Asendia USA have forged a strategic partnership aimed at enhancing delivery capabilities. The new alliance is set to streamline logistics while improving service quality and cost-efficiency for e-commerce businesses targeting markets such as Alaska, Hawaii, Puerto Rico, Guam, and the U.S. Virgin Islands.

Meeting the Demand for Reliable Delivery

Traditionally, delivery to non-continental U.S. areas has been a significant struggle for many carriers, often fraught with cost and reliability issues. With International Bridge’s expertise in logistics technology and Asendia USA’s robust global network, brands can now enjoy a reliable and efficient shipping solution. This partnership ensures businesses can penetrate these lucrative yet challenging markets without the typical logistical headaches.

Key Benefits of the Partnership

The collaboration brings several advantages:

1. Enhanced Performance and Reliability:
The integration offers real-time tracking for shipments, proactive management of exceptions, and dedicated air services specifically for non-continental deliveries. This ensures that businesses can expect transit times ranging from two to five days across major U.S. routes. Data highlights that deliveries to Alaska average 3.3 days, Puerto Rico 2.2 days, while Hawaii enjoys an average delivery of just 2.6 days—all with a reliability metric boasting 98% of metro deliveries made within four days.

2. Significant Cost Reductions:
By employing proprietary routing technology and maximizing carrier relationships, the partnership can reduce shipping costs by approximately 30% on qualifying shipments. This reduction stems from smarter carrier selection, favorable volume advantages, and effective address validation processes, leading to fewer failed deliveries. E-commerce businesses can now adopt more efficient and scalable shipping strategies that align with their commercial objectives.

3. Seamless Integration:
International Bridge integrates perfectly with Asendia USA’s operational framework, allowing for a smooth shipping experience that remains invisible to the end customer. The unified process includes consistent tracking, labeling, and reporting, providing customers with a single point of integration, simple onboarding, and continuous support. Live customer service is available Monday to Friday for 24 hours, with Saturday support during selected hours, plus round-the-clock tracking and self-service capabilities.

4. Broader Geographic Reach:
Asendia USA now confidently offers shipping to previously underserved areas, including military addresses (APO, FPO, DPO), expanding accessibility and options for consumers in these regions. This opens new doors for brands looking to establish a presence in these expanding markets, often overlooked due to historical logistical difficulties.

Solving a Core Logistics Challenge

Shipping to non-continental U.S. territories remains a critical challenge as regions like Alaska and Puerto Rico continue to be prime growth markets for e-commerce. Understanding the significance of addressing these challenges, IB and Asendia USA have built a solution that champions efficiency, simplicity, and delivery reliability.

Success Metrics and Testimonials

This innovative partnership has already demonstrated considerable success. As noted by Gary Shunk, Executive Vice President at Asendia USA, their collaboration has drastically improved delivery times from weeks to just three to six days. Such advancements not only enhance customer satisfaction but also support growth in these regions, emphasizing the partnership’s ability to meet evolving market needs effectively.

Nick Agnetti, Director of Enterprise Sales at Asendia USA, echoed these sentiments by sharing success stories highlighting operational advancements that come along with optimized routing and improved localization for Alaska, Hawaii, and Puerto Rico. With reduced operational complexity and cost-effectiveness, brands utilizing this partnered solution are well-positioned to thrive in their respective markets.

As IB and Asendia USA continue to roll out enhancements in their offerings, e-commerce brands can look forward to more streamlined operations and increased opportunities in non-continental U.S. territories. With dedicated focus and effective strategies, the partnership is paving the way for a new era in logistics and delivery for complex markets.