Anywhere365® Expands Its Customer Experience Solutions with the Acquisition of Tendfor AB
Anywhere365® Enhances Its Customer Experience with Tendfor Acquisition
In a significant move to bolster its capabilities in AI-driven customer experience, Anywhere365®, a renowned leader in enterprise dialogue management solutions, has officially acquired Tendfor AB. This expansion, announced on December 3, 2024, signals Anywhere365's continued commitment to providing innovative communication solutions tailored to mid-sized and large enterprises. While the financial details of the transaction remain undisclosed, it is noted that the acquisition is pending regulatory approvals.
Founded in 2010 and headquartered in the Netherlands, Anywhere365 has been at the forefront of delivering powerful and efficient customer interaction tools to organizations worldwide. The company's solutions emphasize seamless omnichannel customer experiences through enhanced engagement, efficient collaboration, and actionable insights powered by AI.
Tendfor, with its base in Sweden, is recognized for its advanced cloud communication capabilities. Over recent years, Tendfor has grown at an impressive rate, establishing itself as a trusted provider of cloud services. This acquisition marks a strategic move for Anywhere365, as it aims to leverage Tendfor's expertise to enhance its own service offerings and support its mission of ensuring that every customer and employee feels prominently valued.
The CEO of Tendfor, Emil Emling, along with the entire Tendfor team, will integrate into a new division within Anywhere365. This alliance is expected to further the efforts of both firms to excel in delivering high-class services to their clientele. Emling expressed pride in joining a leading force within the Microsoft communications ecosystem and highlighted optimism about the contributions Tendfor can make, particularly in enhancing customer service through AI technology and addressing the evolving demands for digital and hybrid workspaces.
Will Blench, CEO of Anywhere365, has expressed his enthusiasm about welcoming Tendfor and its talented team. He remarked on Tendfor's strong record of reliability and customer satisfaction, stating that their collaborative efforts should amplify the growth trajectory of the combined group. Tendfor's reputation as a secure and efficient cloud service provider aligns perfectly with Anywhere365's vision, promising exciting advancements in integrated customer interaction solutions.
According to reports, Tendfor has shown impressive growth metrics, boasting over 30% growth in Annual Recurring Revenue (ARR) and 40% EBITDA growth in the past year, and boasts an impressive clientele that includes several companies in the Fortune Global 500. With Tendfor’s integration into Anywhere365, clients can expect even more refined products and services, designed to optimize customer engagement and operational efficiency.
As Anywhere365 continues to deepen its connections within the Microsoft ecosystem, leveraging cloud capabilities like Azure and integrating advanced platforms such as SAP and Salesforce, this acquisition is poised to play a pivotal role in the company’s strategic vision. The enhancements will allow clients to benefit from a richer set of tools focused on enabling productivity and innovation in customer interactions.
In light of the ever-increasing importance of AI in the customer service sector, Anywhere365's acquisition of Tendfor is a vital development that not only reflects their growth ambitions but also positions them to meet the demands of the modern business landscape. With this merger, both companies aim to deliver unparalleled value to customers, ensuring they not only meet but exceed customer expectations.
For more insights into Anywhere365’s products and its expanding portfolio following this acquisition, visit Anywhere365.
About Anywhere365
Anywhere365 is a fast-growing provider in the dialogue management software sector, committed to enhancing voice and digital communications for organizations worldwide. Recognized for its innovative solutions and trusted by top brands, Anywhere365 continues to lead in the realm of enterprise communications.
About Bregal Milestone
Bregal Milestone, the private equity firm behind the strategic development of Anywhere365, is pivotal in providing growth capital and guidance to technology firms ready to scale and innovate.
About Tendfor
Tendfor has rapidly emerged as a sought-after solution in cloud communications, catering to a diverse range of enterprises and sectors. As it embarks on this new journey with Anywhere365, Tendfor is set to redefine the standards of customer service engagement.
In a significant move to bolster its capabilities in AI-driven customer experience, Anywhere365®, a renowned leader in enterprise dialogue management solutions, has officially acquired Tendfor AB. This expansion, announced on December 3, 2024, signals Anywhere365's continued commitment to providing innovative communication solutions tailored to mid-sized and large enterprises. While the financial details of the transaction remain undisclosed, it is noted that the acquisition is pending regulatory approvals.
Founded in 2010 and headquartered in the Netherlands, Anywhere365 has been at the forefront of delivering powerful and efficient customer interaction tools to organizations worldwide. The company's solutions emphasize seamless omnichannel customer experiences through enhanced engagement, efficient collaboration, and actionable insights powered by AI.
Tendfor, with its base in Sweden, is recognized for its advanced cloud communication capabilities. Over recent years, Tendfor has grown at an impressive rate, establishing itself as a trusted provider of cloud services. This acquisition marks a strategic move for Anywhere365, as it aims to leverage Tendfor's expertise to enhance its own service offerings and support its mission of ensuring that every customer and employee feels prominently valued.
The CEO of Tendfor, Emil Emling, along with the entire Tendfor team, will integrate into a new division within Anywhere365. This alliance is expected to further the efforts of both firms to excel in delivering high-class services to their clientele. Emling expressed pride in joining a leading force within the Microsoft communications ecosystem and highlighted optimism about the contributions Tendfor can make, particularly in enhancing customer service through AI technology and addressing the evolving demands for digital and hybrid workspaces.
Will Blench, CEO of Anywhere365, has expressed his enthusiasm about welcoming Tendfor and its talented team. He remarked on Tendfor's strong record of reliability and customer satisfaction, stating that their collaborative efforts should amplify the growth trajectory of the combined group. Tendfor's reputation as a secure and efficient cloud service provider aligns perfectly with Anywhere365's vision, promising exciting advancements in integrated customer interaction solutions.
According to reports, Tendfor has shown impressive growth metrics, boasting over 30% growth in Annual Recurring Revenue (ARR) and 40% EBITDA growth in the past year, and boasts an impressive clientele that includes several companies in the Fortune Global 500. With Tendfor’s integration into Anywhere365, clients can expect even more refined products and services, designed to optimize customer engagement and operational efficiency.
As Anywhere365 continues to deepen its connections within the Microsoft ecosystem, leveraging cloud capabilities like Azure and integrating advanced platforms such as SAP and Salesforce, this acquisition is poised to play a pivotal role in the company’s strategic vision. The enhancements will allow clients to benefit from a richer set of tools focused on enabling productivity and innovation in customer interactions.
In light of the ever-increasing importance of AI in the customer service sector, Anywhere365's acquisition of Tendfor is a vital development that not only reflects their growth ambitions but also positions them to meet the demands of the modern business landscape. With this merger, both companies aim to deliver unparalleled value to customers, ensuring they not only meet but exceed customer expectations.
For more insights into Anywhere365’s products and its expanding portfolio following this acquisition, visit Anywhere365.
About Anywhere365
Anywhere365 is a fast-growing provider in the dialogue management software sector, committed to enhancing voice and digital communications for organizations worldwide. Recognized for its innovative solutions and trusted by top brands, Anywhere365 continues to lead in the realm of enterprise communications.
About Bregal Milestone
Bregal Milestone, the private equity firm behind the strategic development of Anywhere365, is pivotal in providing growth capital and guidance to technology firms ready to scale and innovate.
About Tendfor
Tendfor has rapidly emerged as a sought-after solution in cloud communications, catering to a diverse range of enterprises and sectors. As it embarks on this new journey with Anywhere365, Tendfor is set to redefine the standards of customer service engagement.
Topics Business Technology）
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