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Sopra Steria: Leading the Charge in ServiceNow Services

In a significant achievement for Sopra Steria, the company has been recognized by PAC as one of the top service providers in Europe for ServiceNow-related services. This prestigious acknowledgment places Sopra Steria among an elite group of only five organizations to receive a 'Best-in-Class' overall rating for 2024.

The evaluation conducted by PAC’s INNOVATION RADAR focused on various factors, critically assessing the strengths and capabilities of 20 different providers. Sopra Steria emerged withremarkable ratings, particularly excelling in both its overall ServiceNow capabilities and its application of these services within the public sector.

What sets Sopra Steria apart is its commitment to enhancing ServiceNow offerings beyond typical IT service management. The company has effectively expanded its services to encompass vital areas such as customer service, human resources service delivery, and risk management, showcasing a comprehensive understanding of modern enterprise needs.

PAC noted that Sopra Steria's deep familiarity with regulatory landscapes strengthens its position as a reliable partner for organizations looking to implement ServiceNow solutions across Europe. Moreover, the firm’s robust relationships with governmental agencies further underline its credibility and expertise in delivering tailored digital solutions that meet public sector demands.

From a strategic perspective, Sopra Steria adopts a pan-European approach that fosters cross-border collaboration and knowledge sharing. The operational presence in key regions—including France, the UK, Spain, and the Nordics—equips the company to effectively address unique market needs while also navigating regulatory complexities that differ from country to country.

Sopra Steria's regional offices act as hubs for innovation and local support, driving a rich exchange of best practices among teams. This collaborative culture not only enhances the company’s ServiceNow capabilities but also ensures that client engagements are informed by a nuanced understanding of local challenges and opportunities.

As the landscape of digital transformation continues to evolve, Sopra Steria’s recognition by PAC reaffirms its commitment to being the preferred partner for organizations seeking cutting-edge solutions. With a strong focus on not just meeting but exceeding client expectations, Sopra Steria is well-positioned to navigate the complexities of Europe's digital transformation journey. Their sustained emphasis on innovation, client engagement, and comprehensive service offerings sets a benchmark for competitors in the industry.

In summary, Sopra Steria’s achievement marks a significant milestone not only for the company but for the competitive landscape of service providers across Europe. As the digital economy continues to expand, Sopra Steria stands ready to lead and innovate, ensuring that clients are well-equipped to thrive in a rapidly changing environment.