In a remarkable development, LINE WORKS Co., Ltd., based in Shibuya, Tokyo, has announced that three of its innovative products—LINE WORKS, LINE WORKS Rajah, and LINE WORKS AiNote—are officially registered under the Welfare Equipment Information System (TAIS), effective July 1, 2025. This marks a milestone as it's the first time a single company has registered triple offerings covering workplace ICT functionalities, namely chat, intercom, and AI transcription in the caregiving sector. This registration not only broadens the accessibility of technological aids for health care providers but also facilitates the practical use of various subsidies aimed at enhancing the caregiving environment.
Understanding TAIS
The Welfare Equipment Information System (TAIS), managed by the Techno Aid Association, aggregates comprehensive data from domestic manufacturers and importers related to welfare equipment. It serves a dual purpose—streamlining information dissemination and assisting in the application process for subsidies, particularly for implementing caregiving technology. As acknowledged in the latest fiscal year’s subsidy guidelines, any products listed in TAIS are designated as eligible for assistance, thereby amplifying the options available for organizations looking to improve their caregiving services.
The Registered Products
Each of the three listed products effectively addresses distinct challenges faced in caregiving. By providing a suite of tools under one umbrella, LINE WORKS significantly simplifies the subsidy application and introduction process. Here’s a closer look:
1. LINE WORKS (Information Sharing & Business Communication)
This multifunctional communication tool encompasses chat, bulletin boards, and calendars, yielding an integrated platform for operational exchange. It’s designed for seamless information sharing such as shift updates and handover notes, reducing the potential for miscommunication. Users have reported a shift from traditional paper-based communication to a digital format, fostering a developing culture of chat within the workplace.
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Code Number: 02257 - 000001
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Details:
LINE WORKS Information
2. LINE WORKS Rajah (Instant Voice Communication)
This voice application allows users to communicate instantaneously using their smartphones, mimicking the functions of an intercom system. It excels in scenarios where hands are occupied, ensuring a fluid exchange of information. Moreover, the combination of voice and chat allows users to maintain a record of communications, making it particularly suitable for caregiving environments.
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Code Number: 02257 - 000003
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Details:
LINE WORKS Rajah
3. LINE WORKS AiNote (Meeting Minutes & Summaries)
Highlighting the power of AI, this tool automates the transcription and summarization of meeting content. It not only records but also organizes the information, making it user-friendly and readily accessible for later review, which is essential for documentation during staff meetings and internal conferences.
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Code Number: 02257 - 000002
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Details:
LINE WORKS AiNote
Support for Subsidy Applications
Recognizing the complexities involved in the ICT implementation for caregiving facilities, LINE WORKS Co., Ltd. offers a support service specifically aimed at assisting businesses with subsidy applications. This encompasses all aspects from understanding local requirements to document preparation and improvement planning, offered by a specialized team, significantly lowering the barriers to technology adoption in caregiving.
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Email:
[email protected]
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Support URL:
Nursing Care Subsidy Assistance
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Contact: Eriko Hayashi, Industry Development Sales
Looking Forward
LINE WORKS aims to continue its support for the caregiving industry by providing accessible technological solutions that promote operational improvements and enhance workforce retention. With their commitment to regulatory compliance and practical implementation, they are poised to play a vital role in the digital transformation of caregiving practices in Japan.
About LINE WORKS Co., Ltd.
LINE WORKS Co., Ltd. specializes in business communication tools and AI products, anchored by the comprehensive LINE WORKS platform. With an emphasis on solving real-world problems across diverse business sectors, they strive for the further integration of cutting-edge AI technologies into society.
Company Details
- - Name: LINE WORKS Co., Ltd.
- - Headquarters: Shibuya Sakura Stage, 1-1 Sakuragaoka-cho, Shibuya, Tokyo
- - Established: June 2015
- - CEO: Takeshi Shimaoka
- - Capital: 5,520 million yen
- - Website: LINE WORKS
All product names and trademarks are the properties of their respective companies. The information provided is accurate as of the release date and may be subject to change without notice.