#USA #Dallas #COO #SignaPay #Jeff Kump

SignaPay Appoints New COO to Propel Operational Excellence

On February 23, 2026, SignaPay, known for its innovation in payments and financial technology, announced a significant addition to its leadership team by naming Jeff Kump as Chief Operating Officer (COO). This appointment comes at a pivotal time for the company as it aims to broaden its operational capabilities and better support its growing network of merchants and partners across the nation.

Who is Jeff Kump?

Jeff Kump is not new to the payments industry; he brings over twenty years of extensive experience, having held various senior executive roles focused on operations, finance, and enterprise management. His proven track record demonstrates a unique ability to create robust operational models that not only promote growth but also prioritize reliability and transparency. Jeff's background positions him ideally to help refine SignaPay’s operational platform as it navigates an increasingly complex marketplace.

Responsibilities and Goals

As COO, Kump will oversee essential operational functions such as Customer Service, Technical Support, Underwriting, Risk, and Deployment. His key objectives include:

• - Elevating Execution Standards: Ensuring that SignaPay delivers a consistently reliable service experience across all levels of the organization.
• - Strengthening Scalability: Adapting and evolving the operational framework to better accommodate the expanding size and complexity of the business.
• - Enhancing Risk Management: Implementing a refined risk framework that protects both the company and its partners while navigating an ever-changing financial landscape.

John Martillo, Founder and CEO of SignaPay, expressed his belief in Kump's capabilities, stating, “Jeff brings a rare combination of operational rigor, strategic perspective, and deep payments industry expertise. As we expand in scale and sophistication, his experience will be pivotal in reinforcing our operational foundation.