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Lightspeed Commerce Unveils Q3 Innovations

Lightspeed Commerce Inc., a leading global platform supporting both retail and hospitality businesses, has recently announced impressive updates aimed at enhancing how merchants operate and serve their customers. These innovations, rolled out in the third quarter of 2026, signify Lightspeed's commitment to leveraging technology to empower independent businesses in over 100 countries.

A Closer Look at the Innovations

Introducing Lightspeed AI

A cornerstone of this product launch is Lightspeed AI, an artificial intelligence layer built into Lightspeed's ecosystem. This feature streamlines access to insights, allowing merchants to obtain critical information quickly through natural language questions. By employing conversational assistants integrated into Lightspeed's retail and restaurant platforms, users can gain immediate, actionable insights without wading through complex analytics dashboards.

Enhancements for Hospitality

For the hospitality sector, Lightspeed has introduced a suite of tools designed to improve service and operational consistency:

• - Lightspeed Tempo: This innovative tool assists restaurant staff in managing the pacing of service. It transforms traditional intuition-based methods into a systematic approach that allows for measurable improvements in guest service timing—from when customers are seated to when bills are presented. This results in optimized guest experiences and increased table turnover.

• - Lightspeed Tasks: A digital checklist tool that helps restaurant teams keep operations aligned, ensuring every staff member is on the same page with tasks ranging from opening to cleaning protocols.

• - Lightspeed Reservations: Catering to independent restaurants, this feature simplifies booking management directly through the Lightspeed system, enhancing guest experience and minimizing no-shows through automated reminders.

• - Mobile Tap: Expanding its capabilities, Lightspeed's Mobile Tap device allows restaurants to handle various payment methods with ease, now available across several European countries. This empowers staff to accept payments from anywhere, enhancing service speed and flexibility.

Retail Innovations

In the retail space, Lightspeed has also made significant advancements:

• - Multi-Brand Shopping Experience: The new centralized shopping feature within Lightspeed Marketplace allows retailers to purchase from numerous brands without needing multiple portals. This fosters smoother purchasing processes and helps merchants streamline their workflows.

• - Ecommerce Themes Store: Retailers can now choose from a variety of ecommerce-optimized themes to elevate their online stores, helping them create visually appealing sites without needing coding skills.

• - Customer Facing Display Option: New payment terminal updates offer retailers a straightforward way to improve checkout processes by displaying transaction details directly to customers, thereby enhancing transparency.

• - Contactless Payments for Android: The introduction of in-person contactless payments on Android devices through the Lightspeed Scanner app enhances flexibility at checkout for retail merchants.

Looking Ahead

As Lightspeed continues to evolve, these updates signify a major step forward in how merchants can utilize technology to enhance their operational efficiency and customer service. With ongoing investment in innovative solutions, Lightspeed is dedicated to helping businesses thrive, ultimately creating better experiences for customers while maintaining profitable operations.

For further details about the latest offerings and how to incorporate them into your business, visit Lightspeed's official website. Stay connected and updated on future innovations that will drive the retail and hospitality industries forward.

Discover more on Lightspeed's journey to empower businesses through technology, ensuring they remain competitive in a fast-evolving marketplace.