#Japan #Tokyo #Credit Card #Rakuten Card #Kokomoora

Insights into Credit Card Usage for Hotel Payments in Japan

Kokomoora recently conducted a survey to understand user preferences and opinions about using credit cards for hotel payments. The survey gathered insights from 500 individuals who have previously paid for hotel stays with a credit card, focusing on their experiences and feedback. Below are the key findings and analyses from this comprehensive survey.

Survey Overview

The survey was conducted online using FreeGee, targeting men and women who have used credit cards for hotel payments. The breakdown of respondents included 326 men and 174 women, showcasing a diverse demographic interested in this aspect of travel. Conducted in October 2025, the survey primarily focused on participants from Japan.

Preferred Payment Methods

When asked about the methods used for hotel payment, an overwhelming 95.6% of respondents indicated that they have utilized credit card payments. Comparatively, cash payments were noted by 58.2% of respondents, with other methods like QR code payments (13.8%), electronic money (8.8%), and points payments (8.2%) being less popular. This statistic underscores the growing popularity of credit card payments in modern consumer behavior.

Most Common Credit Card

Among various credit cards, the Rakuten Card emerged as the most commonly used among survey participants, with 42.6% preferring it for hotel payments. Other credit cards, such as the Recruit Card and various hotel-specific cards, gained minimal traction compared to Rakuten, indicating a strong preference for this particular card among Japanese consumers.

Payment Timing Preferences

The survey further explored preferences regarding payment timing—whether respondents favored 'on-site' or 'pre-payment' options. Results revealed that 51% of respondents preferred paying on-site, while 49% chose to pay in advance. The near balance in preferences reflects a significant trend where consumers have varied approaches to managing their hotel payments based on convenience and financial planning.

Advantages of Using Credit Cards

When examining the benefits of credit card use for hotel payments, the survey highlighted several key points:

• - Reward Points: A striking 87.6% of participants noted that earning points was the primary advantage, showcasing a strong trend towards utilizing credit cards for bonuses and rewards.
• - Discount Offers: Additionally, 25.8% appreciated the availability of discounts that come with credit card transactions.
• - Time Efficiency: 18.2% mentioned that using a credit card saved time, allowing them to focus more on enjoying their travels rather than dealing with payment complexities.

Disadvantages Encountered

On the flip side, participants also shared noteworthy disadvantages of using credit cards. The primary concern (35.6%) was the necessity for cash payments in certain situations, while 29.8% expressed issues with adapting to sudden schedule changes due to credit card agreements. Furthermore, 19%% mentioned that it was easy to overspend using credit cards, and 11.4% found splitting bills among friends to be challenging when using credit card transactions.

Conclusion

The findings from this survey conducted by Kokomoora reveal significant insights into Japanese consumers' preferences and challenges regarding credit card usage for hotel payments. With the Rakuten Card at the forefront, it's clear that credit cards have become the prevalent choice for travelers, driven by benefits such as reward points and discounts despite some acknowledged drawbacks. As consumer behavior evolves, understanding these trends will be crucial for service providers and financial institutions.

For more information about this survey and to explore additional data, readers can visit Kokomoora’s dedicated pages on hotel credit card payments and user experiences.