#USA #San Francisco #Ascend #borrowedtyme #btcore

Strategic Partnership to Transform Insurance Payment Processing

In an exciting development for the insurance industry, Ascend, a leader in financial operations automation, has formed a partnership with borrowedtyme to bring advanced payment processing automation to insurance agents. This collaboration marks a significant step forward for insurance agencies aiming to streamline their operations and improve service delivery.

About the Partnership
At the core of this partnership is btcore, an integrated agency management system built on Salesforce Financial Services Cloud. This platform aggregates various critical functions such as client relationships, profiles, policies, claims, billing service interactions, and financial data into one unified solution. By doing this, it empowers sales and service teams with the insights needed to make informed decisions and foster deeper client relationships.

Enhancing Customer Experience
According to Kevin Rall, Co-Founder of borrowedtyme, the goal of their company is to enhance the distribution of insurance products to policyholders through effective technology solutions. In his words, “Integrating with Ascend’s payment processing services aligns perfectly with our mission and significantly enhances the customer experience when handling agency bill payments.” This integration is not just about streamlining processes; it's about improving how agencies interact with their clients, ensuring they receive personalized and timely service.

Boosting Profitability with Automation
Ascend aims to increase profitability for insurance businesses by promoting revenue growth and reducing operational expenses. The company's solution utilizes AI-powered automation to take charge of routine administrative tasks while providing financial insights that enhance treasury management. This focus on efficiency allows agencies to eliminate repetitive back-office work, revealing more time to concentrate on growth and retention strategies.

Andrew Wynn, Co-CEO of Ascend, expressed his enthusiasm about the partnership, highlighting how it simplifies operations for insurance agents. “We are excited to join forces with borrowedtyme to offer a unified platform that not only streamlines workflows but also takes the burden off administrative tasks, allowing agents to concentrate on what they excel at—serving clients effectively.”

About Ascend
Ascend is a revolutionary accounting automation platform that covers the entire insurance payment lifecycle, including collection, accounting, reconciliation, and disbursement. Businesses that adopt Ascend report better operational efficiencies and enhanced customer experiences, leading to improved profitability. As Ascend continues to innovate in this space, agencies can expect significant improvements in their operational capabilities.

To explore how Ascend can transform your insurance business further, you can visit their website at www.useascend.com.

About borrowedtyme
Founded with the vision to empower independent insurance agents, borrowedtyme integrates innovative ideas into core operational capabilities on reputable platforms like Salesforce and AWS. In 2023, they launched btcore, which serves as a comprehensive agency management solution, allowing agencies and brokers to manage all operations including sales, service, and financial accounting on Salesforce.

For more details on what btcore offers, visit btcorecloud.com.

This partnership between Ascend and borrowedtyme showcases a promising shift in how insurance agencies can manage their operations and enhance their service delivery. By leveraging advanced technology, these companies are setting new standards in the industry, paving the way for more efficient and customer-centric insurance services.