#United Kingdom #Manchester #Microsoft 365 #continuity #CloudM

CloudM Launches Continuity Solution

CloudM has made a significant stride in enhancing business resilience with the launch of its new product, CloudM Continuity. This solution addresses a critical need for organizations that face recurrent outages of Microsoft 365, which can result in substantial operational hindrances and potential legal liabilities.

The Challenge of Outages

In recent years, Microsoft 365 has been plagued by significant outages, with companies experiencing 16 major incidents last year alone, leading to a staggering total of 94 hours of downtime. These disruptions didn't just affect system functionalities; they impacted nearly 850 million users worldwide. The fallout from these outages can be costly, especially in industries such as finance, healthcare, and legal sectors, where the estimated hourly revenue loss can exceed $100,000. In high-stakes environments like the energy sector, losses can skyrocket to over $5 million per hour.

Moreover, with the introduction of the EU's Digital Operational Resilience Act (DORA), companies in regulated industries face a pressing requirement: restore critical operations within a mere two hours after a failure. In this context, traditional backup solutions that offer recovery times ranging from 24 to 48 hours are plainly insufficient.

Introducing CloudM Continuity

CloudM Continuity presents a revolutionary approach by creating an automated “hot standby” environment within Google Workspace. It facilitates a smooth transition during Microsoft 365 outages, ensuring that organizations can continue their operations without interruption.

The innovative solution is built on a continuous resilience process that encompasses three crucial steps:
1. Data Mirroring: It begins by regularly mirroring Microsoft 365 data — including emails, calendars, and contacts — into an active Google Workspace setup. This mirroring occurs at intervals ranging from weekly to hourly, depending on the organization’s needs.
2. Seamless Transition During Outages: When a Microsoft 365 outage occurs, users can effortlessly switch over to their “Warm Seat” in Google Workspace without the need for complicated scripts or manual restoration processes.
3. Automated Data Resynchronization: Once Microsoft services are restored, a streamlined mechanism ensures that any data created during the downtime is automatically resynchronized back to M365, thereby preventing any data loss.

A Message from CloudM

Donna Torres, CEO of CloudM, highlighted the motivation behind developing this solution: “We designed CloudM Continuity for that moment every IT leader dreads — the 9 a.m. phone call that Microsoft is down and business operations are halted. Our answer is simple: your business doesn't stop. It just shifts lanes.”

Exclusively available through authorized Google Cloud partners and Managed Service Providers (MSPs), CloudM Continuity not only improves resilience but also mitigates the risks associated with outages, thus allowing organizations to focus on their core operations without the stress of potential service interruptions.

About CloudM

CloudM is a leading platform for cloud data management, dedicated to helping organizations seamlessly migrate and protect their data within both Google Workspace and Microsoft 365 environments. With tools that facilitate smooth cloud migrations, automated user lifecycle management, and continuous business continuity, CloudM empowers IT leaders with confidence in uninterrupted operations. To learn more about CloudM and its offerings, visit cloudm.io.