Tech Touch Appoints Jiro Matsuba as Head of AI Product Development to Pioneer Next-Gen Technologies

Tech Touch Welcomes Jiro Matsuba as Head of AI Product Development

Tech Touch, a leading provider of digital adoption solutions, has announced the appointment of Jiro Matsuba as the new Head of Agent Platform Product, effective January 1. This newly created position will oversee the planning and development of next-generation AI products to enhance the company's offerings.

Background of the Appointment

Tech Touch has made significant innovations in the field of digital adoption platforms (DAP), enabling seamless navigation functionalities in web systems. With the rise of generative AI technologies, there has been a paradigm shift in business operations and the roles of various systems. Tech Touch recognizes this change as a pivotal moment in society and has invested significantly in enhancing its AI capabilities and creating new business ventures over the past year.

Matsuba brings a wealth of experience and deep product insights that are expected to drive the development of AI-centric businesses at Tech Touch. With newly infused leadership, the company is positioning the creation of new AI agents as a cornerstone of future growth, striving to realize a world where every user can effectively utilize systems. Their goal is to contribute to the overall digital transformation (DX) efforts across society.

Jiro Matsuba’s Profile

A graduate of Keio University with a degree in economics, Matsuba began his career at a venture firm where he gained multidisciplinary experience in business development, sales, and management. In October 2015, he moved to Neo Career and played a crucial role in launching the HRTech service, Jinjer. As the company's Chief Product Officer (CPO), Matsuba was responsible for product strategy and execution, driving significant growth and maximizing value for the product.

Comments from Matsuba

Reflecting on his extensive experience as a CPO, Matsuba expressed excitement about the potential of Tech Touch’s DAP and the explosive value that AI can generate when integrated. “As Head of Agent Platform Product, I aim not only to add functionalities but also ensure that AI agents genuinely address user challenges. I look forward to collaborating with the strong team at Tech Touch to lead the world with innovative AI solutions that support customer DX initiatives,” he commented.

Insights from CEO Nakata

Nakata, CEO of Tech Touch, affirmed that Matsuba’s background and insights are crucial as the company seeks to evolve carious offerings for a growing customer base. “Tech Touch is at a juncture where it must advance to the next growth phase. Establishing new business pillars that leverage AI technology is essential to accelerate this momentum and provide new value to society,” he stated.

With Matsuba's leadership, Tech Touch aims to evolve the relationship between people and systems, striving for a future where everyone can harness the benefits of technology.

Recruitment Opportunities at Tech Touch

Tech Touch is actively seeking talented individuals to collaborate on the development of new AI agent initiatives. Notably, there are opportunities available under the direct supervision of the CEO for a founding engineer position involved in the zero-to-one phase of the AI Agent project. Interested candidates can find more details on the recruitment page.

Recruitment Examples:

- Founding Engineer (AI Agent New Business / Directly under CEO, Zero to One Phase) — Position related to the development of a new platform.

For more information on job opportunities, please visit our recruitment page.

About Tech Touch

Tech Touch aspires to create a world where all users can effectively navigate systems, providing AI-based digital adoption platform technology to over 9 million users (as of October 2025), including large corporations and government agencies. The platform enables no-code guidance solutions such as navigation and tooltips to promote system use. The company has received numerous awards, including the Good Design Award and recognition from the Ministry of Economy, Trade, and Industry as a J-Startup. Tech Touch is also committed to enhancing public services through AI technology, promoting the digital transformation of public works.

Visit Tech Touch for more information about our products and services:

Company Overview

- Company Name: Tech Touch Co., Ltd
- Establishment: March 1, 2018
- CEO: Nakata, Taka
- Location: 5F PMO Ginza II, 8-17-1 Ginza, Chuo-ku, Tokyo 104-0061, Japan
- Business Activities: Development and provision of digital adoption platform “Tech Touch” and data strategy AI agent “AI Central Voice.”
- URL: https://techtouch.jp/