Zelle® Enhances Access Program with Jack Henry® for MDI Institutions
In a significant move to broaden financial inclusivity, the Zelle® Network has announced that it is entering the second year of its
Minority Depository Institution (MDI) access program, which aims to improve access to digital payment systems for minority communities. This expansion includes a new partnership with
Jack Henry & Associates, a leading financial technology firm known for fostering strong relationships between banks and their clients.
Background on the MDI Access Program
Initially launched in collaboration with
Velera, a premier credit union service organization, the MDI access program was established to remove barriers faced by community financial institutions in serving their clients. Velera has a stellar track record in providing integrated financial technology solutions, which makes it a suitable partner for Zelle in this mission.
According to
Denise Leonhard, the general manager of Zelle, the program's primary goal is to enhance financial accessibility and reliability within minority communities. "For many minority communities, MDIs play an essential role in providing access to safe, reliable financial services," she stated. By continuing to work with Velera and now expanding through Jack Henry, Zelle aims to equip more MDI banks and credit unions with dependable digital payment services.
Aiming for Financial Empowerment
The
2025 launch of this access program has received overwhelmingly positive feedback from MDI credit unions, as noted by
Amy Evans, SVP of Strategic Solutions at Velera. The program emphasizes creating a level playing field in digital payment experiences between smaller MDIs and larger financial institutions. Evans highlighted that the success of the initiative indicates a strong demand for such services, leading to the decision to expand partnerships to include even more credit unions.
Jack Henry’s involvement is particularly promising, given the growing trend of real-time payments becoming a norm in daily transactions.
Tede Forman, president of Jack Henry Payment Solutions, pointed out that this collaboration facilitates rapid modernization of payment systems for MDI-serving banks and credit unions. The enhanced service offerings will benefit a wide audience, including small businesses looking to expand and consumers seeking better financial control.
Expanding the Network of Institutions
With the current total of over 2,300 financial institutions utilizing Zelle, 95% of these fall under community banks or credit unions. The collaboration with Velera and Jack Henry marks a significant step toward fortifying MDI banks and credit unions, thereby enhancing access to essential digital payment tools for many American consumers and small businesses.
The MDI access program depicts Zelle’s long-lasting commitment to fostering financial health across all institution sizes, showing that a collective effort can significantly uplift underserved communities.
For anyone interested in partnership opportunities with Zelle, additional information is available at
Zelle’s Partner Portal.
About Zelle® and Its Partners
Zelle® is known for its efficiency in enabling person-to-person digital payments, processing over $1 trillion annually across millions of consumer and small business accounts in the U.S. The platform allows seamless money transfers directly between accounts at various banks and credit unions, eliminating the need for cash or third-party applications. Owned by
Early Warning Services, LLC, Zelle collaborates with numerous financial institutions to innovate and improve payments.
Jack Henry & Associates serves around 7,400 clients while prioritizing open collaboration and user-centricity. Their solutions aim to help financial institutions innovate rapidly and effectively cater to evolving customer needs, enabling a healthier marketplace.
Velera, with over 40 years in the industry, serves more than 4,000 financial institutions across North America. The organization strives to keep its clients ahead of the curve in a fast-evolving financial landscape. Their wide array of services ranges from payment processing to digital banking solutions, helping credit unions and their members adapt to modern financial demands.