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DXC Technology: A Leader in IT Services in Europe

In a recent report by Whitelane Research, DXC Technology has once again solidified its reputation as one of the top three IT service providers in Europe, particularly excelling in the public sector. The rankings, which were part of the 2024/2025 IT Sourcing Study, reflect the company’s unwavering commitment to customer satisfaction and service excellence.

Continuous Improvement

This marks the third consecutive year DXC has improved its ranking, signaling an impressive upward trajectory in client satisfaction. Previously ranked fourth, DXC now stands as a testament to its dedication to not only meeting but exceeding client expectations. With a customer satisfaction score of 84% in the public sector, the company was recognized as an exceptional performer, outpacing all competitors in this domain.

Whitelane Research conducted extensive interviews with 2,300 firms across eight European regions, gathering insights from 217 clients to assess the performance of various IT service providers. The data revealed that DXC performed consistently well across various service categories, such as digital transformation, application services, cloud and infrastructure, workplace services, network connectivity, and cybersecurity.

Trust and Reliability

“DXC is considered a leading provider in many of the countries surveyed, having built significant trust among its clients as a partner,” stated Jef Loos, Head of Research for Europe at Whitelane Research. In the fiercely competitive IT landscape, DXC's consistently high levels of customer satisfaction are noteworthy and commendable.

The company’s success can be attributed to decades of experience and robust partnerships with numerous governmental organizations in Europe. Notable clients include Consip, the procurement agency for Italy’s Ministry of Economy and Finance, and the Scottish Government. These established relationships showcase DXC's capability to deliver governmental IT services effectively.

Commitment to Innovation

“Achieving such results over three consecutive years is a testament to our commitment to the success of our clients,” said Juan Parra, General Manager of DXC for Europe. He emphasized that as a leader in IT services spanning multiple sectors, DXC remains dedicated to introducing cutting-edge innovations, including advancements in artificial intelligence (AI), to help clients navigate complex challenges and foster growth.

DXC Technology aids in the modernization of its clients' operations, leveraging both technical expertise and industry knowledge to foster operational excellence across different sectors. The company collaborates with major financial services entities such as Banco Sabadell in Spain and PKO Bank in Poland, as well as telecommunications providers like Telenor in Sweden, and aerospace giants like Airbus and Alstom in France.

Future Outlook

As DXC Technology moves forward, it continues to highlight its strategic focus on aligning its services with evolving client needs while enhancing competitive performance through innovation and exceptional service delivery. The insights derived from Whitelane Research not only validate its past achievements but also set the tone for a promising future.

For further insights from the Whitelane Research 2024/2025 European IT Sourcing Study, visit their official site or explore more on DXC Technology's commitment to excellence and its ongoing innovations in the IT space.

Conclusion

In a world where technology and customer expectations are constantly evolving, DXC Technology’s prominent ranking serves as a beacon of excellence in the realm of IT services. As the company continues to build upon its successes, it remains an influential player in shaping the future of IT services across Europe and beyond.