Letitia Bridges Appointed Chief Quality Officer at The Permanente Federation

Letitia Bridges Takes on New Role at The Permanente Federation

In an exciting development for healthcare leadership, Letitia Bridges, MD, MBA, has been appointed as the Chief Quality Officer at The Permanente Federation. This esteemed organization, serving over 12.6 million members through its integrated health system, prides itself on high-quality care and patient satisfaction. Dr. Bridges, who has a rich background in both clinical practice and leadership, will play a pivotal role in enhancing the quality of healthcare delivered to Kaiser Permanente members across the country.

With more than 17 years of experience within the Kaiser Permanente system, Dr. Bridges brings a wealth of knowledge and innovative strategies to her new position. Her past roles include regional medical director of Quality and Clinical Analysis for the Southern California Permanente Medical Group, where she demonstrated a deep commitment to ensuring the highest standards of clinical care. As a member of the National Permanente Leadership Team, she will also serve as co-chair of the Kaiser Permanente National Quality Committee, focusing on comprehensive quality improvement initiatives.

Dr. Bridges’s appointment is part of The Permanente Federation's ongoing commitment to upholding its acclaimed health care model. This model emphasizes prevention, screening, and treatment while fostering an environment of continuous improvement in care standards. Her strategic vision and operational expertise are expected to enhance the already recognized quality of care that Kaiser Permanente provides, as evidenced by its notable standing in the 2024 National Committee for Quality Assurance’s annual report.

As Dr. Ramin Davidoff, co-CEO of The Permanente Federation, noted, Dr. Bridges is not only an exceptional leader but also exemplifies a profound dedication to Permanente Medicine. Her reputation for going above and beyond for both patients and colleagues makes her an ideal fit for this leadership role.

Dr. Bridges joined Southern California Permanente Medical Group (SCPMG) in 2008 and has held various leadership positions, all aimed at driving quality improvement and operational efficiency. She previously served as the area medical director and chief of staff for the Kaiser Permanente Woodland Hills Medical Center, leading a team of over 600 physicians to provide care for a large patient population across multiple facilities. Her extensive qualifications are backed by a robust educational background, with an MBA focused on operational strategy from the UCLA Anderson School of Management, alongside her medical education from Washington University in St. Louis.

Her innovative approaches to challenges in healthcare delivery will surely aid The Permanente Federation in continuing to lead by example as one of the nation’s finest integrated health systems. Under Dr. Bridges's guidance, Kaiser Permanente will further advance its mission of delivering high-quality, patient-centered care to communities across the nation.

To learn more about the initiatives pursued by Dr. Bridges, visit permanente.org.