Aurora Mobile and Exabytes Partner for AI-Driven Customer Engagement in Southeast Asia

Strategic Partnership between Aurora Mobile and Exabytes

In a remarkable move aimed at bolstering customer engagement across Southeast Asia, Aurora Mobile and Exabytes have formalized a three-year strategic Memorandum of Understanding (MoU). This partnership aims to integrate Aurora Mobile's enterprise-grade AI architecture into the business frameworks of Exabytes, paving the way for more efficient, AI-driven operations.

During a recent summit, Chris Lo, the founder and CEO of Aurora Mobile, and Chan Kee Siak, the founder and CEO of Exabytes Group, officially signed the MoU on stage, marking a significant milestone in their collaboration.

Bridging the AI Execution Gap

This partnership seeks to address a notable challenge in the implementation of enterprise technology—despite significant investments in AI, many businesses find themselves disconnected from meaningful AI integrations within their core workflows. As a result, these companies often struggle to realize measurable returns from their AI initiatives. Aurora Mobile and Exabytes aim to collaboratively develop a spectrum of AI solutions that range from localized smart customer service tailored for SMEs to private hybrid AI infrastructure geared towards large enterprises and government agencies.

At the GROW AI Summit 2026, Chris Lo delivered an engaging keynote speech titled “Gen AI Enterprise: Agents That Never Sleep.” In front of over 500 industry leaders, he spotlighted the **