LexisNexis Unveils Enhanced Identity Proofing for MyChart to Bolster Patient Security in Healthcare

Enhancing Patient Security: LexisNexis Identity Proofing for MyChart

In a rapidly evolving healthcare landscape, safeguarding patient information is more critical than ever. LexisNexis Risk Solutions has made significant strides in this regard by introducing Identity Proofing for MyChart, now integrated into the Epic Toolbox Program. This innovative solution allows hospitals and healthcare providers to enhance the security of patient portals while simplifying user access.

The announcement came from LexisNexis on September 15, 2026, highlighting how their identity verification system is now a pivotal tool in the Epic infrastructure, designed to align with best practices for security and functionality. According to Brad Bauer, Senior Vice President and General Manager for healthcare at LexisNexis Risk Solutions, the integration ensures that healthcare IT teams can confidently deploy the system, ultimately reducing complexity in implementation.

Addressing Current Security Threats

This integration could not come at a more critical time; recent reports indicate a staggering 59% rise in malicious bot attacks in 2025, prompting a pressing need for enhanced security strategies across digital platforms in healthcare. As hospitals facilitate essential services such as account creation, medical records access, and online payments via patient portals, traditional security measures like passwords are no longer sufficient.

With Identity Proofing for MyChart, healthcare organizations can access a range of modular identity verification tools that balance stringent security measures with user accessibility. By enabling Epic customers to adopt and customize various verification and risk decisioning capabilities, the system supports both security and streamlined patient experience.

Intelligent Solutions for Healthcare

One notable feature of this identity proofing system is its use of AI and machine learning to analyze billions of identity events. This expansive intelligence allows for layered proofing strategies that adapt to security needs while minimizing disruptions for genuine users. The solution addresses complex contemporary threats such as synthetic identity fraud and deepfake impersonations, ensuring that hospitals can maintain trustworthy patient interactions while minimizing risk.

Bauer remarked on the pivotal need for smarter identity solutions, stating, “The stakes for patient portal security have never been higher,” emphasizing that the evolving reliance on patient portals necessitates robust yet responsive verification techniques.

Configurable Solutions for Various Interactions

The flexibility of the Identity Proofing suite offers healthcare organizations the ability to apply varying levels of assurance relative to each interaction type. This granular approach allows everyday transactions to maintain simplicity, while higher-risk engagements benefit from more stringent verification protocols, thus fortifying defenses against emerging threats.

As the industry navigates the complexities of digital healthcare, this integration exemplifies how technological solutions can protect sensitive information without compromising user experience. LexisNexis Risk Solutions is committed to enabling healthcare providers with tools that facilitate not just security but operational efficiency, aligning with the overarching goal of patient-centric care.

For more information on how LexisNexis' Identity Proofing for MyChart can benefit your healthcare organization, visit LexisNexis Risk Solutions.

About LexisNexis Risk Solutions

LexisNexis® Risk Solutions specializes in delivering analytics and decision-making tools that blend extensive public data with advanced algorithms. This integration not only assists in evaluating risks within the healthcare sector but also enhances operational workflows across over 190 countries.

By investing in sophisticated identity verification solutions, LexisNexis aims to empower healthcare organizations to navigate the challenges of the digital age securely and effectively.