Emergent Enhances Federal Agencies with Salesforce Solutions via GSA Contract

Emergent Brings Salesforce and Agentforce Solutions to Federal Agencies

Emergent, LLC, a well-respected solutions provider in the public sector, recently announced an exciting development for federal agencies. Effective August 7, 2025, Emergent has added Salesforce solutions and services to its existing General Services Administration (GSA) Contract. This strategic move is designed to empower federal agencies to easily access Salesforce technology solutions, including Agentforce—an innovative AI-powered platform by Salesforce aimed at enhancing services and optimizing workflows.

Partnership with Salesforce

Emergent’s collaboration with Salesforce began in February 2025 when Salesforce recognized Emergent as their latest Public Sector partner. This partnership signifies a commitment to elevating the accessibility and opportunities for federal customers eager to adopt Salesforce’s state-of-the-art technologies. Jay Smith, Emergent's Senior Vice President of Salesforce Sales, emphasized, "Emergent is not just a resale partner for Salesforce — our goal is to be a true strategic partner for public sector customers, helping them harness Salesforce's capabilities to connect data, streamline processes, and deliver better outcomes for the communities they serve."

This collaboration stands out as it aims to eliminate some of the traditional procurement barriers that federal agencies often face, allowing them to focus more on their missions and less on buying processes. By incorporating Salesforce's solutions into Emergent’s GSA contract, the company aims to provide a seamless pathway for agencies to procure these essential technologies.

Need for Modernization and Transparency

In today’s fast-paced digital landscape, public sector organizations are under relentless pressure to modernize their operations. With stringent budget constraints and the increasing demand for transparency, agencies are seeking solutions that can streamline service delivery and enhance operational efficiency. Salesforce provides a FedRAMP-authorized secure platform that caters to these evolving needs. The platform enables agencies to unify data, automate workflows, and engage with constituents efficiently, creating a comprehensive connected experience.

Furthermore, the AI capabilities of Agentforce allow agencies to deliver faster and more personalized services. By anticipating citizen needs and offering insightful analytics, employees can be empowered to drive superior outcomes — a crucial requirement for contemporary governance.

Maximizing Value and Impact

Emergent excels in providing guidance to public sector agencies on how to maximize the value derived from Salesforce and Agentforce. Their expertise spans from strategic planning and configuration to long-term optimization of solutions, ensuring that every implementation yields measurable results.

This focus on measurable outcomes is more than just a business strategy; it reflects Emergent’s understanding of the unique challenges faced by government entities. By enhancing operational capabilities through Salesforce tools, Emergent is supporting agency missions directly.

For further information on leveraging Salesforce to modernize operations and achieve mission success, agencies can reach out to Emergent’s expert team.

About Emergent

Emergent has a storied history as an award-winning IT solutions provider based in Virginia Beach, Virginia. Since its inception in 2006, the company has focused on offering best-in-class technology solutions to various government levels, educational institutions, and commercial organizations globally. Additionally, customers benefit from a streamlined procurement process, leveraging pre-competed, pre-negotiated contract portfolios like GSA, SEWP V, OMNIA Partners, and other agency-specific contract vehicles.

Emergent’s partnerships with leading technology platforms have enabled it to deliver comprehensive IT services across a spectrum of technologies, including cloud computing and open-source solutions. For inquiries or orders, interested parties can contact Emergent or visit their website for more information.

Emergent is committed to helping federal agencies navigate their technological transformations, ensuring that they can meet today's demands while planning for tomorrow's challenges. They invite everyone to connect via email or through their social media channels to explore the myriad of ways they can assist in achieving technological and operational goals.