#United Kingdom #Reading #Engineering Services #Star Refrigeration #Reading Branch

Star Refrigeration Relocates Oxford Branch to Reading

In a strategic move to enhance customer service and operational efficiency, Star Refrigeration has officially relocated its Oxford branch to a new state-of-the-art facility located at Unit G, Lambs Farm Business Park in Reading. This transition is significant for the company, as it addresses the increasing demands from a growing customer base in the South East region of England.

The new site offers numerous advantages, including improved accessibility via the M4 motorway, which is expected to facilitate better transport links for both customers and staff. This relocation aligns with Star Refrigeration's commitment to sustainability, as it aims to minimize engineering travel requirements, thereby reducing its corporate carbon footprint. John Simpson, the South East Regional Manager, emphasized that this move is also about being closer to their customers, ensuring that they can meet service needs more promptly and effectively.

The Reading branch will focus on various services such as planned preventative maintenance, equipment servicing, and spare parts provision. With a local management team available around the clock, the branch is well-equipped to provide specialized on-site support and resolve issues with minimal downtime. Support from the head office and a network of branches enhances the services offered at this relocated branch, which span consultancy, training, health and safety management, and even risk assessments.

One of the highlights of this relocation is Star Refrigeration’s ability to provide a comprehensive range of solutions. By leveraging in-house expertise, the company can guarantee prompt deployment of the necessary specialists to meet urgent needs. This broad service scope, managed by senior members who understand client requirements, allows customers to streamline their operations and focus on core business activities while having peace of mind about potential risks.

The relocation comes as many industries face ongoing skills shortages. As one of the UK's foremost refrigeration and heating companies, with over 400 staff, including 130 field engineers, Star Refrigeration is committed to addressing these challenges head-on. The company aspires to attract and develop the right talent to continue delivering exceptional value to its customers across various sectors, including cold storage, food and beverage manufacturing, and HVAC.

With nearly 500 clients nationwide, including significant presences in cities such as Aberdeen, Glasgow, and London, Star Refrigeration operates independently, ensuring that they can offer high-quality solutions tailored to each client's needs without being tied to specific manufacturers. This adaptability enables them to maintain a competitive edge in the market, promising reliable and cost-effective services based on individual business requirements.

The success of Star Refrigeration's Oxford branch, which received stellar customer satisfaction ratings averaging 10 out of 10, positions the newly relocated Reading branch for continued success. This transition is not just a logistical move; it represents a commitment to improving customer relationships and accelerating growth by being strategically located where their customers need them most.

For those interested in learning more about the Reading branch and the services offered, more information is available online. This relocation marks a pivotal moment for Star Refrigeration as they continue to drive forward with a clear focus on customer excellence and operational efficiency in the face of growing demand across various industries.