#Japan #Tokyo #Dr. JOY #Pr. JOY #famishare

Dr. JOY’s Journey: A Commitment to Progress in Healthcare

In the fast-evolving landscape of healthcare, Dr. JOY Inc., established in November 2013, is celebrating its 12th anniversary. Under the leadership of CEO Dr. Hiroaki Ishimatsu, the company has been dedicated to enhancing communication and efficiency within medical institutions through innovative digital solutions. As part of its anniversary celebration, Dr. JOY released an original video reflecting its journey and shared twelve case studies that highlight the positive impact of its services on healthcare professionals and institutions.

Genesis of Dr. JOY

Originally founded in Okinawa, Dr. Ishimatsu’s vision began in a small on-call room, where he envisioned a more efficient workflow in healthcare. This vision materialized into famishare, leading to the development of Dr. JOY, a platform specifically designed for healthcare workers, and Pr. JOY, targeted at medical-related enterprises. Both platforms aim to revolutionize the operational support and communication in medical settings.

Expanding User Base and Offerings

Currently, Dr. JOY proudly serves over 100,000 active users while partnering with more than 3,700 medical facilities across Japan. Building on this foundation, the company has enhanced its offerings through practical solutions like attendance management systems, AI phone services tailored for hospitals, and smart visitation tools, thereby driving operational optimization in healthcare institutions.

Key Offerings

1. Attendance Management System (Released in 2019)
This innovative system is aligned with the 2024 working style reforms for physicians and complies with all 88 special regulations. It addresses various shift patterns and allows doctors to record their attendance automatically, ensuring accurate data collection without needing extensive legal knowledge. Its efficacy has garnered praise, with adoption in 48 university hospitals nationwide.

2. AI Phone for Hospitals (Scheduled for Release in 2024)
Recognizing the challenges faced in hospital communications, this AI phone provides 24/7 first response support. It streamlines patient inquiries by allowing staff to review questions in advance and respond via SMS or callback, improving overall efficiency and patient satisfaction. It is projected to be implemented in 140 facilities by October 2025.

3. Smart Visitation (Scheduled for Release in 2025)
This upcoming solution automates the entry and exit procedures for visitors, generating visitor badges and sending SMS notifications. It aims to relieve congestion at reception desks and enhance visibility of visitors' arrival times, all to create a smoother experience for patients, families, and staff.

Pr. JOY: A Unified Communication Platform

Established in 2016, Pr. JOY is tailored for medical-related companies to streamline communications and schedule appointments with healthcare professionals. This platform integrates chat functionalities and manages information dissemination, reaching over 40,000 users.

Reflecting on the Journey

Dr. Ishimatsu's heartfelt message highlights the importance of the feedback from healthcare professionals that has shaped Dr. JOY. As the company enters its 13th year, it remains committed to continuous improvement inspired by the needs of medical workers on the ground.

Dr. Ishimatsu emphasizes, "Our mission is not simply to implement solutions but to ensure they are integrated into daily workflows, allowing healthcare professionals to focus more on patient care. Our mantra is 'Next Step for Every Healthcare Professional,' and we strive to deliver dependable products and support alongside our users."

12 Years of Impact: Original Movie

To commemorate its twelfth anniversary, Dr. JOY has produced a movie titled Dr. JOY’s Journey: Next Step for Every Healthcare Professional, showcasing its evolution and contributions to the healthcare sector.

Through shared success stories, Dr. JOY expresses gratitude to its partners and users who have fostered collaborative growth in the healthcare community. As it continues on its path of improvement, Dr. JOY Inc. is determined to innovate further, ensuring healthcare professionals regain valuable time for what truly matters—their patients.

Company Overview

• - Name: Dr. JOY Inc.
• - Headquarters: 2-6-1 Toranomon, Minato, Tokyo, Japan
• - Established: November 2013
• - Business Focus: Software development and operation in the healthcare sector / Providing medical and pharmaceutical information to healthcare institutions
• - Website: Dr. JOY