#USA #Portland #Disputed.ai #AI Chargeback #Funding Round

Disputed.ai Raises $1.12 Million in Seed Funding to Change Chargeback Management

On March 13, 2025, Disputed.ai, a leader in AI-driven chargeback management solutions for enterprise merchants, announced a successful seed funding round, securing a total of $1.12 million. This new investment is set to significantly enhance their mission of transforming the way large merchants manage chargebacks through the integration of AI technology, automation, and innovative processes.

Founded by former merchants and technologists who fully understand the struggles in traditional chargeback management, Disputed.ai aims to radically improve the chargeback processes faced by businesses with high dispute volumes. Designed specifically for large-scale merchants processing between 1,000 to 100,000 chargebacks monthly, the platform facilitates seamless management of chargeback disputes without necessitating an extensive operational team.

Shawn Kelley, Co-Founder and CEO of Disputed.ai, elaborates, "Our journey as merchants inspired us to establish Disputed.ai. We envisioned a solution that we desperately needed ourselves. By leveraging AI comprehensively, we enable smart decision-making on which chargebacks to contest and the best strategies to employ. Our impressive recovery rates have confirmed the efficacy of our methods, and this funding will expedite our market presence and scalability. We remain committed to evolving enterprise chargeback management."

Disputed.ai has already made a strong impact within industries heavily burdened by chargebacks—like live entertainment and ticketing—where these disputes often lead to significant operational and financial hurdles. The company boasts a powerful blend of AI-driven automation paired with expert industry knowledge, assisting merchants in recovering a higher percentage of their revenues. In the last quarter, Disputed.ai achieved 25% more revenue recovery than a leading competitor and 13% more than another, showcasing its effectiveness.

The company prides itself not only on performance but also on the strong bonds it develops with clients, acting as a trusted strategic partner in addition to being a software provider. The platform’s AI-centric approach alleviates the burden of processing thousands of chargebacks, thus allowing business leaders to concentrate on growth rather than the intricacies of dispute management. Andrew Hart, Co-Founder and CTO of Disputed.ai, reflects on this advancement by stating, "AI has enabled us to rethink chargebacks from the very foundation. We designed a platform that fully exploits AI strengths, and it’s impressive to observe the substantial value we generate for clients as soon as we integrate with their data, leading to improved success rates over time."

Kelley adds, "Our goal is to make managing disputes not just easy but also scalable and deeply effective. This new investment empowers us to ramp up our growth strategy, push the boundaries of AI-driven dispute resolution, and assist our merchant clients in recovering more with diminished operational costs."

As Disputed.ai grows, it paves the way for enterprise merchants seeking a smarter, more effective method to navigate chargebacks in today’s complex fraud and dispute landscape. By lowering operational expenses while enhancing revenue recovery, Disputed.ai strides confidently into the future of chargeback management.

For further information, visit www.disputed.ai.

About Disputed.ai

Disputed.ai specializes in advanced AI-powered chargeback management, primarily aimed at large-scale enterprises. The platform assists merchants by streamlining their chargeback handling processes, optimizing win rates, and significantly relieving the operational impact of disputes. With its tailored solutions, Disputed.ai represents a cutting-edge alternative for merchants seeking to enhance their chargeback management practices.