Nulab Initiates Steps Towards ISMAP Cloud Service Registration for Enhanced Security

Nulab's Strategic Move Towards ISMAP Registration

Nulab, headquartered in Fukuoka, Japan, has embarked on an important journey to register its cloud services, including the project and task management tool, Backlog, with ISMAP (Information Security Management and Assessment Program). This initiative, set to commence in June 2026, aims to bolster the company's internal security governance and comply with the government-mandated security evaluation system. The goal is to complete the registration process by early 2028, thereby reducing barriers for adoption by government agencies and local authorities, and contributing to the digital transformation (DX) of the public sector as well as promoting public-private partnerships.

Understanding ISMAP and Its Importance

ISMAP establishes a set of criteria for cloud services that must be met to ensure they are secure for governmental use. As the principle of 'cloud by default' gains traction among government and municipal bodies, getting registered in ISMAP is becoming increasingly crucial for introducing systems into the public sector. Nulab recognizes the growing demand for collaborative platforms among various stakeholders, including external partners, to ensure safety and efficiency in ongoing projects.

Over the years, Nulab has focused on enhancing information security governance in the enterprise sector through initiatives like the ‘Nulab Pass’. This latest endeavor towards ISMAP registration is seen as a natural progression, aiming for the robust expansion of its services within public sectors.

Three Key Benefits of ISMAP Registration

Through ISMAP registration, Nulab envisions three significant advantages that will facilitate it to create a cooperative environment between government entities and private enterprises:

1. Lowering Adoption Barriers for Public Entities: By obtaining ISMAP registration, Nulab ensures that governmental bodies and local authorities can trust and seamlessly adopt its services, including Backlog, under fully assured security conditions.

2. Optimizing Public-Private Partnerships through Unlimited Users: Nulab's services feature a pricing model that does not restrict the number of accounts, allowing organizations to invite as many stakeholders as needed, creating a collaborative platform without limitations between the public and private sectors.

3. Supporting Private Enterprises in Government Transactions: For businesses engaged with governmental projects, selecting Nulab’s services as a common project management foundation becomes easier, enhancing cross-collaboration between public and private project initiatives.

Commitment to Security and Governance

Nulab is continuously enhancing its collaborative platforms where teams can work securely. With the ISO27001 international standard certification for information security management systems obtained in 2016, and follow-up certifications in 2018 for cloud security (ISO27017) and personal data protection (ISO27018), the company has made it a priority to maintain and improve these standards. Furthermore, the number of licenses for ‘Nulab Pass’ has surpassed 100,000 by March 2026, reflecting Nulab's commitment to meeting rising security demands.

Future Outlook

Nulab sees the public sector as a major growth area within the expanding digital budget from national and local governments. For instance, the Digital Agency has allocated 499 billion yen from the national budget towards information systems for FY2026, and the municipal solutions market is expected to reach approximately 966 billion yen.

The registration of Backlog within the ISMAP cloud service list not only supports the DX of governmental and municipal agencies but also represents a step towards establishing a sustainable social infrastructure for autonomous collaboration between public and private sectors. Nulab remains committed to building a solid security framework towards the anticipated completion of registration in early 2028.

About Nulab

Founder: Masanori Hashimoto
Headquarters: 1-8-6 Daimyo, Chuo Ward, Fukuoka City
Tokyo Office: 2-1-16 Shiba Daimon, Minato Ward, Tokyo
Corporate Website: Nulab
Career Website: Careers at Nulab