West Monroe Earns Recognition as a Notable Vendor in Digital Transformation Services

West Monroe's Rising Star in Digital Transformation

In a significant accomplishment for the consulting industry, West Monroe has recently been named a Notable Vendor in Forrester's comprehensive report titled, "The Digital Transformation Services Landscape, Q2 2025." This recognition places West Monroe among the elite 35 digital transformation service providers identified by Forrester, highlighting its expertise in sectors such as healthcare, manufacturing, and utilities.

West Monroe's journey in the digital services space has been marked by a commitment to co-creation—working closely with clients to innovate and tailor solutions that address specific challenges. According to Gil Mermelstein, the firm's president, this accolade reflects the tangible value they create across industries. He noted, "Digital transformation isn't a one-size-fits-all solution, especially as AI and emerging technologies reshape the possibilities for businesses."

Understanding the Report

Forrester's report stands as an essential guide for executives and leaders in the field of transformation, providing critical insights into various service providers. The list serves as a benchmark for organizations seeking to align their needs with an appropriate vendor. By conducting extensive research on a multitude of digital transformation providers, Forrester showcases those that have made a significant impact.

West Monroe distinguishes itself not just by its inclusion in the list but also by the unique consultative approach it employs. The firm’s model integrates multidisciplinary teams, combining industry knowledge and technological proficiency to effectively break down silos. This enhances the collaboration process, thereby accelerating results.

Unmatched Client Relationships

The effectiveness of West Monroe's model is evidenced by client feedback. In 2024, an impressive 97% of West Monroe’s clients regarded the firm as a strategic advisor. Additionally, West Monroe achieved a remarkable Net Promoter Score® of 80 and received ratings that were significantly higher than the industry average, demonstrating their ability to deliver extraordinary value.

As industries embrace a convergence of business and technology, trends such as agentic AI and platforms that emphasize interoperability are rapidly changing the landscape. West Monroe is strategically positioned to assist businesses in navigating these shifting paradigms. The firm’s recent rebranding underscores its dedication to addressing contemporary challenges while paving the way for sustainable success.

Focus on the Future

West Monroe's proactive outlook emphasizes measurable outcomes and swift delivery of value. In a world where timelines are compressed and results are paramount, the firm’s emphasis on hands-on execution equips them to thrive in this dynamic environment. Their approach not only aims to meet immediate challenges but also to foster long-term capabilities.

For organizations contemplating digital transformations, West Monroe represents a beacon of innovation and trustworthy partnership. Their ethos centers on enabling clients to unlock lasting value through customized solutions.

To explore further and access the complete edition of Forrester's Digital Transformation Services Landscape, Q2 2025, visit West Monroe's Insights Page.

As the digital landscape continues to evolve, keeping abreast of such insights can be invaluable for businesses eager to stay ahead of the curve.

About West Monroe

West Monroe is a global business and technology consulting firm dedicated to driving results and creating value for clients. By co-creating innovative solutions, they not only address current needs but also anticipate future industry developments. Recognized for their outstanding workplace culture and consultancy services, they stand at the crossroads of industry, strategy, people, and technology, ensuring swift and impactful outcomes.

By focusing on client success and fostering a culture of collaboration, West Monroe continues to be recognized as a leading consultancy in the ever-changing landscape of business and technology consulting.