#Japan #Tokyo #AI Hub #DAP #TechTouch

TechTouch Surpasses 10 Million Users

TechTouch, a prominent digital adoption platform (DAP), has announced a significant milestone, with its monthly global user count exceeding 10 million. This remarkable achievement, occurring just three years after its launch in 2022, highlights the platform's rapid growth, having quintupled its user base in that time. Currently, TechTouch holds the number one market share position in Japan and is widely adopted across both public and private sectors.

The increase in users on TechTouch has been driven by a shift among major enterprises toward comprehensive digital transformation (DX). While previously focused on isolated system implementations, organizations are now embracing TechTouch as a foundational layer for broad organizational digital utilization. The company is continually enhancing its offerings, including the recently launched TechTouch AI Hub, which integrates artificial intelligence into business systems.

The AI Hub encompasses a range of features, including the newly developed AI Business Agent. This tool enables AI to take on various administrative tasks traditionally performed by employees, such as expense reimbursements, attendance entries, and HR applications. By automating these processes, companies benefit from improved efficiency and accuracy.

The Journey to 10 Million Users and Future Plans

The growth trajectory of TechTouch includes increased adoption not just among large corporations in sectors like manufacturing and finance, but also rapid expansion into government, local authorities, and educational institutions. As TechTouch capitalizes on the insights gained from its 10 million user operations data, it aims to transition from simply providing operating guides to offering comprehensive services through AI-driven business delegation. This evolution is expected to significantly enhance productivity and promote AI Transformation (AX) among its users.

CEO Nakama Imuta's Vision

Nakama Imuta, CEO of TechTouch, comments on the company’s accomplishment: "Since our inception in 2018, we have strived to create a world where everyone can harness technology effectively. Surpassing 10 million monthly users marks a significant milestone for us, indicating our platform is becoming a societal standard. We are at a transformational juncture, the second chapter for DAP, with our new AI Business Agent representing a new collaborative approach between humans and AI. TechTouch has evolved into an AI Agent Platform that integrates various business systems through artificial intelligence, enabling advanced levels of automation. We remain committed to using innovative Japanese technology to ensure everyone can maximize the benefits of AI and focus on creative endeavors."

Notable Implementations from 2025 to 2026

Some noteworthy partnerships and implementations of TechTouch's platform include:

• - Resonac Corporation (February 2026)
• - Toyota Motor East Japan (January 2026)
• - Ando Corporation (November 2025)
• - Nippon Steel Corporation (September 2025)
• - Snow Brand Milk Products (September 2025)
• - Daihatsu Motor (September 2025)

In the public sector, notable implementations include:

• - Miyazaki City (February 2026)
• - Shimane Prefecture (January 2026)
• - Osaka City and Hyogo Prefecture (September and August 2025 respectively) with cooperative agreements established.

About TechTouch

Founded in March 2018, TechTouch Inc. specializes in providing the digital adoption platform known as TechTouch. With over 10 million users as of January 2026, TechTouch is recognized for its no-code approach, allowing easy creation and implementation of operating guides. The platform not only alleviates burdens from system administrators but also encourages smooth user engagement with systems. Numerous accolades include the Good Design Award and recognition as a J-Startup by the Ministry of Economy, Trade and Industry. With a strong focus on enhancing its AI capabilities, TechTouch is dedicated to supporting IT utilization across diverse organizations.

For more information, visit TechTouch Official Site.