Innovative Service 'Uchino AI Avatar' to Showcase at Tourism DX Expo

JetB to Showcase 'Uchino AI Avatar' at Tokyo's Tourism DX Marketing Expo

JetB Inc., headquartered in Shinjuku, Tokyo, is excited to announce that it will be featuring its innovative service 'Uchino AI Avatar' at the Tourism DX Marketing Expo, taking place from June 25 to 27, 2025, at Tokyo Big Sight. This exhibition is part of the International Tourism Trade Show, aimed at revolutionizing the inbound travel industry's approach to customer service.

Background of the Exhibition

Following the COVID-19 pandemic, the demand for inbound tourism has surged dramatically, compelling the hospitality sector to enhance its responsiveness to foreign visitors. However, many businesses struggle with a shortage of multilingual staff, especially during peak seasons when staffing levels are critically low. The challenges of an aging workforce, diversified working methods, and rising minimum wages have further compounded the staffing dilemma. Consequently, establishments often operate with minimal personnel, leading to an increased workload on existing staff, who frequently receive basic inquiries such as:

- "Where is the large public bath?"
- "Where is the restroom?"
- "Is there free parking available?"
- "Is there a nursing room?"
- "What time is check-out?"

Furthermore, due to staff shortages and overwhelming workloads, training for new employees often takes a backseat. This situation underscores the urgent need for digital transformation (DX) within the tourism and hospitality sectors.

In light of these challenges, JetB aims to enhance service quality and improve working conditions in the industry by showcasing 'Uchino AI Avatar,' which offers an AI-driven solution for effective customer engagement.

A Multilingual AI Solution for Tourism

'Wuchino AI Avatar' is designed to address the critical shortage of multilingual staff in tourism and hospitality settings. It offers a conversational AI avatar service capable of communicating in 15 languages, catering to over 90% of the world's population in their native tongue. The supported languages include:

- Japanese
- English
- Chinese
- Korean
- Spanish
- Hindi
- French
- Arabic
- Bengali
- Russian
- Portuguese
- Indonesian
- German
- Vietnamese
- Thai

Importantly, there is no need for tailored settings or translation for each language; simply training the AI with local information such as facility details and services allows for swift multilingual capabilities. This eliminates the substantial costs and resources traditionally associated with preparing for inbound tourism.

Benefits of Implementing 'Uchino AI Avatar'

The 'Uchino AI Avatar' serves as a robust solution, tackling various challenges faced by businesses in the hospitality sector:

- 24/7 Availability: Provides reliable service during hours when human staff may be lacking.
- Multilingual Support: Allows immediate assistance for foreign tourists without the need for additional staff.
- Operational Efficiency: Automates responses to frequently asked questions, enabling staff to focus on more critical tasks.
- Cost Reduction: Lowers personnel costs while elevating the quality of customer service.
- Internal Applications: Can also be utilized for training new employees and addressing internal queries.

Exhibition Details

Event Information

- Exhibition: Tourism DX Marketing Expo (part of International Tourism Trade Show)
- Date: June 25-27, 2025 (10 AM to 6 PM, except June 27, closing at 5 PM)
- Venue: Tokyo Big Sight
- Booth Number: 3-5

What to Expect

Visitors can look forward to:

- Demonstrations of 'Uchino AI Avatar'
- A special seminar titled 'How Generative AI Is Transforming the Future of Hospitality: Innovations in Customer Experience and Business Value'
- Case studies and consultation opportunities
- Announcement of new services (details to be shared later)

Pre-Registration Required

Attending this exhibition requires prior registration. Interested parties can complete the registration through the form provided on the official website.

Future Outlook

JetB is committed to aiding the digital transformation within the tourism industry, aiming to foster sustainable growth and improve the customer experience. Through this exhibition, the company seeks to strengthen partnerships with various tourism operators and innovate new service experiences utilizing AI technology.

Contact for 'Uchino AI Avatar'

JetB Inc. AI Team: Kazuki Sugiura

- Phone: 03-5919-0055
- Email: info@uchino.ai
- Website: uchino.ai

Contact for Exhibition Queries

Tourism DX Marketing Expo Secretariat

- Details: itt-show.jp

About JetB Inc.

JetB Inc. is a Tokyo-based company specializing in AI-related businesses. Its offerings include SaaS products like 'Uchino AI' and 'Our AI Interviews', alongside AI-driven staff training services through 'AI Switch'. The company also develops patented content management systems optimized for generative AI, providing marketing support through AI-enhanced writing tools and the operation of a web platform allowing consultation for web order inquiries.