Restaurant365 Enhances Leadership Team to Boost Innovation and Customer Success
In a significant move to bolster its endeavors in product innovation and customer success, Restaurant365, renowned as the leading integrated restaurant management platform, has welcomed Ryan Polk and Kim Peretti as its new Chief Product Technology Officer and Chief Customer Officer, respectively. This strategic hiring is expected to elevate the company's offerings and enhance the overall experience for its clients.
CEO and Co-founder Tony Smith expressed confidence in Polk and Peretti's capabilities, noting that both individuals have illustrious track records in high-growth SaaS environments. Drawing from their extensive industry experience, they are well-positioned to not only meet but exceed Restaurant365's ambitious goals in the coming years.
Kim Peretti, a highly experienced executive with over 25 years in customer success, previously held the position of Chief Customer Officer at Klaviyo. At Klaviyo, she successfully managed customer experiences during a period of rapid growth and played a key role in the company's IPO process. Her history also includes leadership positions at renowned companies like DocuSign, Adobe, Qlik, and Symantec. Peretti's approach centers on enhancing customer experiences and delivering tangible business value, qualities that will be instrumental in her new role.
Upon joining Restaurant365, Peretti stated, "I'm excited to join an organization so dedicated to supporting the success and outcomes of thousands of restaurant operators across the country." She looks forward to collaborating with customers, partners, and the dedicated team at Restaurant365 to foster client success and stimulate business growth.
On the technical front, Ryan Polk arrives at Restaurant365 with a wealth of experience in technology leadership. He previously served as Chief Product Officer at Stack Overflow and has an impressive record of overseeing substantial growth in product development departments. His notable stint at Carbon Black saw the team's size expand from 170 to 550 members while achieving 100% annual recurring revenue (ARR) growth. Polk also played a pivotal role in leading the company through an IPO that culminated in a successful sale to VMware, significantly increasing its market value.
Polk shared his enthusiasm about joining Restaurant365, emphasizing its robust restaurant management solutions. He remarked, "I was drawn to the company because it has such strong restaurant management solutions designed to address the pain points faced by restaurant operators while unlocking new opportunities in this vital industry." His vision includes advancing Restaurant365's suite of products to new heights, ensuring they continue to provide value and facilitate operational excellence.
Together, Polk and Peretti's arrival is poised to catalyze innovation within Restaurant365's platform, enhancing its ability to serve thousands of restaurant operators nationwide. The company is committed to providing an all-in-one solution that integrates accounting, inventory, workforce management, and payroll, specifically tailored for the restaurant sector. With cloud-based architecture and seamless connectivity to various POS systems, vendors, and banking solutions, Restaurant365 is dedicated to delivering insightful data to empower restaurant managers in making informed decisions.
Based in Irvine, California, with an additional office in Austin, Texas, Restaurant365 has captured the interest of various investors, including Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital. The company's ongoing mission is to simplify management challenges in restaurants, optimize resources, and enhance guest experience through sophisticated technology solutions. For further insights about Restaurant365 and its offerings, you can visit their official website at restaurant365.com.
CEO and Co-founder Tony Smith expressed confidence in Polk and Peretti's capabilities, noting that both individuals have illustrious track records in high-growth SaaS environments. Drawing from their extensive industry experience, they are well-positioned to not only meet but exceed Restaurant365's ambitious goals in the coming years.
Kim Peretti, a highly experienced executive with over 25 years in customer success, previously held the position of Chief Customer Officer at Klaviyo. At Klaviyo, she successfully managed customer experiences during a period of rapid growth and played a key role in the company's IPO process. Her history also includes leadership positions at renowned companies like DocuSign, Adobe, Qlik, and Symantec. Peretti's approach centers on enhancing customer experiences and delivering tangible business value, qualities that will be instrumental in her new role.
Upon joining Restaurant365, Peretti stated, "I'm excited to join an organization so dedicated to supporting the success and outcomes of thousands of restaurant operators across the country." She looks forward to collaborating with customers, partners, and the dedicated team at Restaurant365 to foster client success and stimulate business growth.
On the technical front, Ryan Polk arrives at Restaurant365 with a wealth of experience in technology leadership. He previously served as Chief Product Officer at Stack Overflow and has an impressive record of overseeing substantial growth in product development departments. His notable stint at Carbon Black saw the team's size expand from 170 to 550 members while achieving 100% annual recurring revenue (ARR) growth. Polk also played a pivotal role in leading the company through an IPO that culminated in a successful sale to VMware, significantly increasing its market value.
Polk shared his enthusiasm about joining Restaurant365, emphasizing its robust restaurant management solutions. He remarked, "I was drawn to the company because it has such strong restaurant management solutions designed to address the pain points faced by restaurant operators while unlocking new opportunities in this vital industry." His vision includes advancing Restaurant365's suite of products to new heights, ensuring they continue to provide value and facilitate operational excellence.
Together, Polk and Peretti's arrival is poised to catalyze innovation within Restaurant365's platform, enhancing its ability to serve thousands of restaurant operators nationwide. The company is committed to providing an all-in-one solution that integrates accounting, inventory, workforce management, and payroll, specifically tailored for the restaurant sector. With cloud-based architecture and seamless connectivity to various POS systems, vendors, and banking solutions, Restaurant365 is dedicated to delivering insightful data to empower restaurant managers in making informed decisions.
Based in Irvine, California, with an additional office in Austin, Texas, Restaurant365 has captured the interest of various investors, including Bessemer Venture Partners, ICONIQ, KKR, L Catterton, and Serent Capital. The company's ongoing mission is to simplify management challenges in restaurants, optimize resources, and enhance guest experience through sophisticated technology solutions. For further insights about Restaurant365 and its offerings, you can visit their official website at restaurant365.com.
Topics Business Technology）
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