Pamela Fitzpatrick: A Beacon of Compassion and Leadership in Homecare
A Remarkable Journey of Compassion and Leadership
Pamela Fitzpatrick, the Founder and President of Angels on Call Homecare, has been honored with the esteemed 2025 ATHENA Leadership Award, a recognition she truly deserves for her unwavering commitment to caregiving and leadership. Based in Peekskill, New York, this prestigious accolade celebrates women who excel in professional fields, contribute to community service, and actively mentor others. Pamela has built a legacy rooted in faith, compassion, and bravery, proving that true leadership stems from a place of love.
The Roots of Angels on Call Homecare
Pamela's journey began more than two decades ago when she came to the United States as an immigrant nurse. Driven by a passion to restore dignity and purpose within the realm of caregiving, she founded Angels on Call Homecare in 2005. What started with a single nurse's vision has transformed into one of New York's most reputable homecare agencies, known for its award-winning services in dementia and Parkinson's care. Angels on Call has gained national recognition not only for its exceptional clinical excellence but also for its innovative approach to caregiving, emphasizing the importance of compassion in every interaction.
Pamela sees beyond mere statistics and accolades; her focus is decidedly on people. Her son, Eric Dalton, who serves as Vice President, reflects on a pivotal moment that encapsulated his mother’s philosophy: "There's still a human in every person, no matter the diagnosis." This profound insight shaped the very foundation of their agency's Memory Care Program, which has evolved from humble beginnings at their kitchen table into a life-changing initiative for countless families.
A Commitment to Excellence and Innovation
Under Pamela's leadership, Angels on Call Homecare has earned numerous accolades, including distinctions as a Provider and Employer of Choice and has been celebrated for its immersive experience in caregiving. One of the agency’s crowning achievements is its status as the first homecare provider in the United States to receive accreditation in Certified Parkinson's Disease Care (CPDC™). This milestone signifies a new standard of excellence in home-based neurological caregiving, setting the bar higher for others in the health care industry.
Beyond her accomplishments within the agency, Pamela's influence pervades deeply into the fabric of her community. She established a state-licensed, tuition-free Personal Care Aide (PCA) Training School, empowering hundreds—many of whom are single mothers, immigrants, or first-time workers—to embark on meaningful careers in caregiving. This initiative not only expands the workforce but also enriches the community's caregiving network.
To address the challenges faced by families dealing with dementia and Parkinson's, Pamela launched the Angels Embrace program. This free support group initiative fosters connection and community through education and encouragement. As a trained Support Group Leader, she personally supports these vital sessions, illustrating her commitment to transforming feelings of isolation into a sense of belonging.
Walking the Walk
Each year, Pamela and her team participate in the Walk to End Alzheimer's, consistently ranking among the top fundraising entities in the region. "We walk together because love demands presence," she emphasizes, integrating community involvement into her professional mission.
Reflecting on her recent recognition, Pamela shared, "I'm deeply humbled by this honor. My journey has always been guided by faith—and by the belief that every life, no matter its stage or struggle, carries divine worth. Leadership is simply love in motion. It's lifting others, creating opportunities, and choosing compassion every single day."
Her eldest son, Robert Dalton, perfectly encapsulated her character, stating, "Mom never asked for the spotlight. She just kept showing up—for her patients, her staff, and her family. She built Angels on Call not out of ambition, but conviction—that care is sacred and service is eternal. Watching her work has been the greatest lesson of our lives."
In an industry that increasingly prioritizes large-scale operations and efficiency, Pamela Fitzpatrick stands out as a true champion of compassionate and human-centered care. Her remarkable journey and servant-hearted leadership have redefined what it means to provide care—not solely as a profession but as a calling, rooted in love and understanding. Through her ongoing dedication to improving the caregiving landscape, Pamela continues to inspire not only her community but also future generations of leaders in health care.
As she moves forward, the impact of Pamela Fitzpatrick and Angels on Call Homecare will undoubtedly leave a lasting legacy in the industry and the lives of countless families seeking tender, compassionate care.