Ploom Shops in Ginza, Nagoya, and Namba to Unveil Revamped Cafe Area on December 1

Exciting Revamps at Ploom Shops: A New Cafe Experience



On December 1, 2025, three flagship Ploom Shops located in Japan's major cities—Ginza, Nagoya, and Namba—will celebrate the grand reopening of their cafe areas. Designed to provide customers with an exquisite smoking experience, the updated shops aim to offer a higher level of comfort and enjoyment through a refined interior.

A Sophisticated Ambiance


The revamped cafe areas are set to create a seamless connection with the Ploom AURA retail and experience sections, fully immersing visitors in the world of Ploom. The redesign emphasizes a sophisticated adult atmosphere characterized by a focus on high-quality materials that foster relaxation and comfort. Customers will not only find a space to savor Ploom products but also enjoy unique food and beverages curated to enhance their experience.

Introducing the new café ploom, the cafe will officiate with a special launch that includes exclusive menu items tailored to complement exceptional smoking moments. Highlights include an original sticker giveaway for customers who visit the cafe starting on December 1, 2025, and limited-edition drinks corresponding to the release of new products, Evo Black Menthol and Evo Fresh Mint.

Exclusive Offers to Celebrate


In conjunction with the cafe’s grand reopening, the café ploom will host a limited-time promotion where customers can receive an exclusive café ploom sticker. This giveaway will be available until supplies last. Additionally, patrons purchasing the newly launched products can enjoy an original drink called the “THE Mariage Drink Ginger Espresso Tonic,” available from December 1 to December 29, 2025. To partake, customers must complete a brief survey after making their purchase.

Store Specifications


Ploom Shop Ginza


  • - Address: 4-3-5 Ginza, Chuo City, Tokyo 104-0061, Japan
  • - Phone Number: 03-6264-4290
  • - Operating Hours: 11:00 AM – 9:00 PM, Open Year-Round (Excluding New Year’s Holidays)
  • - Store Layout: B1F (Tasting and Customization), 1F (Sales), 2F (café ploom)

Ploom Shop Nagoya


  • - Address: 3-30-28 Sakae, Naka Ward, Nagoya 460-0008, Japan
  • - Phone Number: 052-253-7575
  • - Operating Hours: 11:00 AM – 9:00 PM, Open Year-Round (Excluding New Year’s Holidays)
  • - Store Layout: 1F (Product Experience & Sales), 2F (Customization), 3F (café ploom & Smoking Area)

Ploom Shop Namba


  • - Address: 3-7-19 Namba, Chuo Ward, Osaka 542-0076, Japan
  • - Phone Number: 06-4708-4425
  • - Operating Hours: 11:00 AM – 9:00 PM, Open Year-Round (Excluding New Year’s Holidays)
  • - Store Layout: 1F (Sales/Product Experience/Customization), 2F (Cafe/Smoking Area)

Commitment to Customer Satisfaction


Through the renovation of these cafe areas, JT aims to meet diverse customer needs more effectively, aspiring to elevate both product offerings and service quality. Underlining Ploom’s commitment to quality, Ploom is a brand that emphasizes flavor, evolving heating technology, and elegant design—a trio of elements that promise customers an exceptional smoking experience.

Experience Ploom


The Ploom AURA device captures the fullest flavors of heated tobacco leaves, providing a satisfaction level that enables customers to appreciate the essence of tobacco from start to finish. With features like SMART HEATFLOW and HEAT SELECT SYSTEM, users can tailor their experience to their preferences seamlessly.

With its combination of aesthetic beauty and practicality, Ploom AURA ensures a stylish, user-friendly experience. Meanwhile, Ploom CUBE maintains those same flavor qualities in a convenient, compact design, offering yet another choice for customers who want uncompromised quality in both taste and design.

For further inquiries, customers can reach Ploom's dedicated customer service hotline at 0120-108-513, available from 10:00 AM to 9:00 PM (closed from December 30 to January 4).

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