#USA #DXC Technology #AI Technology #Ashburn #ElevenLabs

Strategic Partnership Between DXC Technology and ElevenLabs

In a significant move to enhance enterprise AI capabilities, DXC Technology (NYSE: DXC) recently announced its strategic collaboration with ElevenLabs, a pioneer in audio models and voice agents. This partnership aims to bolster DXC's AI-first transformation strategy by embedding advanced voice AI capabilities into its operations and customer solutions. The collaboration is framed within the context of DXC's ongoing initiatives to modernize its services and adapt to increasingly complex technological landscapes.

As part of the partnership, DXC will implement ElevenLabs' state-of-the-art voice AI solutions across its global enterprise environment. This integration is expected to enhance employee productivity while modernizing customer engagement through AI-driven service offerings. According to Ben Budde, Revenue Leader at ElevenLabs, partnering with DXC provides an opportunity to introduce voice AI technology into critical workflows, unveiling various possibilities for automation and accessibility in the workplace.

A Step Towards AI Transformation

The partnership aligns seamlessly with DXC's Fast Track innovation agenda, which is concentrated on expanding next-generation AI, SaaS, and platform-based solutions across various industries. By melding the capabilities of ElevenLabs with its own offerings, DXC aims to deliver innovative, human-like digital experiences on a widespread scale, concentrating on key areas including:

1. Enterprise Productivity: Implementing AI voice agents and copilots to elevate service desk operations, enhance training programs, and improve knowledge management.
2. Customer Experience Transformation: Integrating natural-sounding, multilingual voice interfaces into customer service platforms for more intuitive and personalized user interactions.
3. Industry-Specific Solutions: Leveraging voice AI within DXC's service offerings to refine processes, enhance virtual assistants, and maximize service delivery efficiency.
4. Modern Application & Platform Engineering: Fusing ElevenLabs voice capabilities with DXC's application modernization strategies to craft AI-native enterprise solutions catered to market demands.

In the words of Raul Fernandez, President and CEO at DXC, "Voice is becoming a primary interface for how enterprises engage with customers and employees. Our collaboration with ElevenLabs empowers us to accelerate the embedding of AI across all facets of our operations, marking a pivotal step towards advancing our AI-native product line."

Investment Reflecting Confidence

An additional aspect of the partnership is reflected in DXC's participation in ElevenLabs' recent funding round, which raised $500 million and valued the company at approximately $11 billion. This investment underscores DXC's firm belief in the transformative capabilities of generative voice AI and strengthens their strategic alignment as they co-innovate to discover new enterprise solutions.

Unlocking Future Potential

The partnership is underlined by a joint go-to-market strategy that envisions various use cases tapping into the combined strengths of ElevenLabs and DXC. With a focus on delivering AI-native solutions, both companies will champion new products tailored for DXC's diverse customer base worldwide. Furthermore, DXC intends to enhance its collaboration with ElevenLabs through LabX, an incubator dedicated to AI-native products and solutions, aimed at co-developing offerings that resonate with the demands of global markets.

About DXC Technology

DXC Technology stands at the forefront of enterprise technology and innovation, delivering software, services, and solutions that empower global enterprises and public organizations to leverage AI in navigating exponential change. By capitalizing on its extensive expertise in Managed Infrastructure Services and Industry-Specific Software Solutions, DXC is committed to modernizing and supporting some of the world’s most intricate technological ecosystems.

About ElevenLabs

ElevenLabs emerges as a key player in AI research and deployment, specializing in advanced voice synthesis and generative audio technologies that empower developers and enterprises to produce realistic and scalable voice experiences. Together, DXC and ElevenLabs aim to push the boundaries of what is possible with enterprise AI as they move into an era defined by voice innovation and automation.

This collaboration is poised to redefine how enterprises function, setting a new standard for efficiency and customer interaction in the rapidly evolving world of technology.