PSEG Long Island Offers Ongoing Financial Assistance as Heating Season Concludes

As the heating season approaches its end, PSEG Long Island is taking proactive steps to ensure that its customers remain informed about available financial assistance. Particularly for low-income households burdened by heating costs, the company's Household Assistance Program provides a vital monthly bill discount of $45 for nearly 40,000 enrolled customers. These customers meet specific eligibility standards through state or federal aid programs. For those looking to enroll, PSEG Long Island's Advocacy Hotline is available for assistance at 631-755-3407.

Continuous Support Options



Brigitte Wynn, the director of Revenue Operations at PSEG Long Island, emphasizes the company's commitment to support customers facing financial difficulties. PSEG Long Island makes the application process as seamless as possible, hosting outreach events in local libraries and community centers, and actively contacting potentially eligible customers via emails and calls. Furthermore, organizations assisting community members are trained to help customers navigate the application process.

Beyond the Household Assistance Program, PSEG Long Island encourages customers struggling with past-due bills to reach out at 1-800-490-0025, where representatives work with households to create tailored deferred payment agreements. This empathetic approach ensures customers are not left in the dark as they navigate their financial situations.

PSEG Long Island also promotes its Residential Energy Affordability Partnership (REAP), a no-cost program designed for eligible customers aiming to reduce energy usage and costs. REAP technicians will conduct comprehensive home energy surveys, followed by the installation of energy-saving measures, helping households conserve energy in the long run. More detailed information about this initiative can be found online at psegliny.com/reap.

Understanding State Assistance Programs



In collaboration with New York State, PSEG Long Island is keen to inform customers about several heating-related aid programs. The Home Energy Assistance Program (HEAP) is available for eligible homeowners and renters, offering heating fuel grants based on household income, size, and heating methods. For instance, a family of four can earn up to $6,390 monthly and still receive assistance. More information is accessible via the New York State HEAP website.

Additionally, the Emergency HEAP program aims to help prevent heating disconnections for low- and middle-income households. From temporary grants to prevent disconnections or provide immediate assistance when heating fuel runs low, this program represents a crucial safety net during colder months. Individuals facing emergencies are encouraged to inquire about this support through their local Department of Social Services.

For those living in homes without heat, the State Office of Temporary and Disability Assistance offers up to $4,000 for heating equipment repairs, and up to $8,000 for replacements of essential heating devices like furnaces or boilers. This initiative not only helps in maintaining heat but also includes energy efficiency services to ensure the safety and efficient operation of primary heating equipment.

Practical Tips for Reducing Energy Costs



Beyond these assistance programs, PSEG Long Island encourages customers to adopt energy-efficient practices to manage their utility bills better. Here are a few recommendations:

  • - Seal Drafts: Utilize weather stripping around windows and doors to prevent heat loss.
  • - Adjust Thermostats: Lower your thermostat by just one degree to save energy. Increasing your thermostat by two degrees during the day and reducing it significantly at night can result in further savings.
  • - Install Energy-Efficient Systems: Consider incorporating programmable thermostats that help manage heating effectively. Homes using certified smart thermostats can save approximately $100 annually.
  • - Transition to LED Lighting: Replacing traditional incandescent bulbs with energy-efficient LEDs can significantly cut electricity costs, as they consume up to 90% less energy and last much longer.

Conclusion



For residents of Long Island facing energy challenges, PSEG Long Island stands ready to provide both financial assistance and practical guidance. With a broad range of programs available and innovative solutions to manage energy consumption, the company remains a steadfast resource for residents aiming to sustain a balance between comfort and affordability during the energy-intensive seasons. To explore more money-saving tips and rebates, visit the PSEG Long Island website at psegliny.com/saveenergyandmoney/energystarrebates.

Topics Consumer Products & Retail)

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