#USA #DXC Technology #Ashburn #AI Adoption #Amazon Quick

DXC Technology Unveils Amazon Quick Deployment for Enhanced AI Integration

DXC Technology, recognized as a leading partner in enterprise technology and innovation, recently announced the successful completion of a vast deployment of Amazon Quick, the AI-powered digital workspace, across its global workforce. Supporting 115,000 employees in 70 countries, this initiation underscores DXC's commitment to harnessing modern technologies for streamlined operations and enhanced productivity.

Major Milestone in AI Integration

The deployment represents one of the most extensive uses of Amazon Quick to date. By prototyping and testing the technology internally—a process termed the 'Customer Zero' approach—DXC has meticulously validated and refined its capabilities under real-world enterprise conditions. This ensures that they can not only adopt the technology but translate their insights into actionable strategies for their clients, assisting them in scaling AI solutions within their own operations.

DXC's implementation of Amazon Quick was designed to bolster employee collaboration, streamline information access, and enable better work delivery across its globally distributed teams. By connecting employees to secure and trusted data while adhering to strict compliance and security protocols, DXC leverages AI's capabilities to enhance productivity and decision-making processes.

Enhancing Employee Experience with AI Advisor

As part of this rollout, the company introduced an innovative AI Advisor Agent that serves as a central hub for employees seeking AI-driven insights, tools, prototypes, and feedback. This agent is currently utilized by over 40,000 engineers within the company, fostering a culture of innovation and efficiency. Moreover, DXC has rolled out specialized role-based AI advisors, like the Supply Chain Advisor, which provide quick and reliable operational guidance, enabling operational teams to work more efficiently.

The initiative, led by Chief Digital Information Officer Russell Jukes, showcases a seamless integration across different departments—technology, delivery, and operations—allowing DXC to execute a coherent digital and AI strategy effectively. The experience gained from the internal deployment is significant in guiding other enterprises as they look to adopt AI and automate their processes.

“Deploying Amazon Quick across DXC's global workforce gave us the opportunity to pressure-test at true enterprise scale. We’ve seen firsthand how AI, when connected to the way people work, can eliminate friction and enhance productivity.” – Russell Jukes, Chief Digital Information Officer, DXC Technology.

Introduction of the DXC Amazon Quick Practice

Building on its extensive internal deployments, DXC is proud to launch the DXC Amazon Quick Practice—a dedicated business unit focused on assisting enterprises in effectively operationalizing AI at scale. This unit is staffed by over 10,000 Amazon-certified professionals, among whom more than 1,000 are specialized in Amazon AI.

The DXC Amazon Quick Practice integrates proven deployment methodologies, Amazon-native frameworks, and governance models, all validated through DXC's operational experiences. With a goal of driving measurable productivity gains while preserving enterprise-level security and compliance, this new practice is poised to lead enterprises in embracing AI responsibly.

Cross-functional teams comprising AI architects and automation designers collaborate closely with customers to pinpoint high-impact use cases and implement secure, pre-built AI capabilities. This practice is tailored to support co-investment opportunities with Amazon, focusing on industry solutions relevant to financial services, insurance, and manufacturing sectors, ultimately expediting the time to value realization and fostering measurable business impact.

“Many enterprises are eager to utilize AI but face hurdles in transforming pilots into tangible business results. The DXC Amazon Quick Practice is structured to merge delivery experience with effective operation models, ultimately guiding clients in deploying AI responsibly and efficiently.” – Ramnath Venkataraman, President of Consulting Engineering Services, DXC.

Conclusion

In conclusion, the launch of the DXC Amazon Quick Practice is a monumental step for DXC Technology, as it not only enhances its internal operations but also sets a benchmark for enterprises looking to effectively harness AI capabilities. As businesses navigate intricate AI landscapes and rising expectations, this practice is well-equipped to guide them in operationalizing AI securely and effectively, ensuring it becomes an integral part of daily operations, rather than just another tool left on the sidelines.


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