#Japan #Tokyo #S.RIDE #Taxi App #find

Collaboration Between S.RIDE and Find Cloud to Simplify Lost Item Retrieval

In a significant move to enhance the experience of taxi riders, S.RIDE Co., Ltd., based in Minato-ku, Tokyo, has announced its collaboration with find Co., Ltd. This partnership will streamline the process for users of the S.RIDE taxi app to report lost items left in taxis. Starting July 6, 2026, users of S.RIDE's app will be able to access lost item inquiries through their ride history, connecting directly to Find Chat for assistance.

This initiative aims to eliminate the hassle of users searching for the appropriate taxi company's lost item contact. By allowing users to inquire about lost items directly from the app, S.RIDE and Find aim to reduce anxieties associated with losing belongings during taxi rides, thereby fostering a more secure and user-friendly environment for taxi usage.

Service Overview and Background of Collaboration

Previously, taxi companies affiliated with the Tokyo Hire-Taxi Association had been adopting the Find Cloud system for reporting lost items. However, users faced the challenge of having to find the contact point for the specific taxi company they rode. With this new collaboration, accessing lost item inquiries from the ride history section of the S.RIDE app eliminates the need for users to navigate through various steps to identify contact points. As a result, registering and checking on lost items becomes much smoother, significantly enhancing user peace of mind when using taxis.

S.RIDE is committed to maintaining high convenience levels within the app, allowing users to complete everything from ride hailing to payment and ride history checks. With this partnership, they further aim to provide users a seamless process in case of left items, elevating the overall confidence in using their app. Meanwhile, find Co., Ltd. continues to accelerate its vision of creating a world where lost items can always be found, ensuring their mission aligns with enhanced user satisfaction.

How to Use the Lost Item Inquiry Feature

To utilize this service, S.RIDE app users will follow these steps:
1. Launch the S.RIDE app and select the ‘Usage History’ from the menu.
2. Pick the relevant ride history and tap the ‘Lost Item Inquiry’ button to proceed.
3. Fill in the lost item information in the Find Chat form as guided.

About the S.RIDE Taxi App

S.RIDE is a taxi-hailing app developed harnessing the AI and IT capabilities of the Sony Group. It supports users across various regions in Japan, including Miyagi, Ibaraki, Saitama, Chiba, Tokyo, Kanagawa, Shizuoka, Aichi, Ishikawa, Kyoto, Osaka, and Kumamoto. Key functionalities of the app include:

• - On-demand and scheduled taxi dispatch (including fixed airport fares)
• - Smooth online payment via credit card pre-registration
• - Capability to pay via mobile through the S.RIDE WALLET in-cab tablet
• - Integration with expense management programs and electronic receipt issuance through email

Download the S.RIDE app from:

• - App Store
• - Google Play

About Find Cloud

Find Cloud is a service that addresses the difficulties and anxieties of item owners in locating lost belongings through technological prowess. By continuously incorporating state-of-the-art technology and collaborating with various systems, it seeks to enhance convenience and improve retrieval rates. Beyond lost item management, it focuses on optimizing return rates and improving operational efficiency for management teams while facilitating communication with users and law enforcement.

In partnerships with transportation companies and other venues with high foot traffic, Find Cloud contributes to creating environments where lost items can be efficiently discovered, thereby boosting user satisfaction and fostering reliable relationships between implementing companies and users.

For more information, visit Find Cloud.

Company Overview: S.RIDE

• - Company Name: S.RIDE Co., Ltd.
• - Representative: Yohei Hashimoto, President and CEO
• - Headquarters: Shiodome City Center, 5th Floor, 1-5-2 Higashi-Shinbashi, Minato-ku, Tokyo
• - Business Description: Providing the S.RIDE taxi app and planning/developing dispatch software and systems for taxi operators and other services.
• - Website: S.RIDE

Company Overview: Find

• - Company Name: Find Co., Ltd.
• - Representative: Akira Takashima, CEO
• - Headquarters: BIZCORE Nishi-Shinbashi, 11th Floor, 3-13-3 Nishi-Shinbashi, Minato-ku, Tokyo
• - Business Description: Focused on Find Cloud, specializing in lost item DX, management outsourcing, and reuse business.
• - Corporate Site: Find